Association Management

  • Most Topular Stories

  • New Article Posted – Association Data Management Trends for 2015

    Effective Database Management » Blog
    Wes Trochlil
    18 Jun 2015 | 9:46 am
    Over the course of the past 16 years of consulting, I’ve had the opportunity to work with hundreds of associations, ranging in size from zero staff (all volunteer) to over 700. Clients and colleagues often ask me what the trends are in associations these days, especially as they relate to data management. Here are the trends I see across all sizes and types of associations. Click here to read the rest of the article. Of course, if you’re already on my announcements list, you would have received notice of this new article right in your email box. Not signed up yet? Click here to sign up.
  • What Associations Can Learn from Reddit's Volunteer Moderator Revolt

    Maggie McGary.com
    Maggie McGary
    4 Jul 2015 | 8:21 am
    According to MGI’s 2015 Membership Marketing Benchmarking Report, more and more associations are tying member retention to private online communities, citing that “for associations reporting more participation in their private social network, 53% report an increase in membership over the past year, compared to 22% whose membership declined.” Not bad, right? Not to be all “I told you so” or anything, but….I told you so. It’s great to see more and more associations seeing the value of private online communities and more associations launching them.If your organization has launched…
  • If Your Conference Metrics Feel Good, Use Discernment

    Velvet Chainsaw | Midcourse Corrections
    Jeff Hurt
    2 Jul 2015 | 3:00 am
    Yahoo, our conference attendance is up 30% from last year. Whoa, don’t be fooled by that conference data! Too many organizations pat their leaders on the back for increased attendance, selling out the show floor or selling all of their sponsorship packages. We need to use discernment to look deeper into what that conference data is really telling us. Be careful of letting emotions guide your decisions based on vanity metrics—attendance, sell-outs, number of sessions, etc. We need to delve deeper into that data to uncover actionable metrics. When Emotions Rule Our Data Are you following…
  • The ASAE Annual Exhibitor Email Deluge

    Reid All About It
    deirdrereid
    1 Jul 2015 | 6:59 am
    Every year, when I register for the ASAE Annual Meeting, I check the box to receive emails from exhibitors. As a writer/marketer, I like seeing how vendors in my community use email marketing. Some of them do it well, but some, oh boy, they really blow it. The list ASAE provides to exhibitors includes association execs and staff as well as consultant members like myself. Ideally, an exhibitor would scrub and segment this list because it includes people with a variety of job titles and needs. For example, a meeting planner has no interest in a learning management system. The association…
  • [Cool Social Tools] flyp gives you multiple phone numbers!

    SocialFish
    Maddie Grant
    2 Jul 2015 | 4:00 am
    Startups and tech vendors are welcome to contact me at maddie[at]socialfish[dot]org to submit guest posts about their platforms – SocialFish readers love to read about new tools and apps! ———– In the nonprofit world, you likely spend a LOT of time on the phone. Sharing your nonprofit’s story, making an impactful connection with the person you are calling–that’s what moves the needle and, at the end of the day, that’s how you help your cause. Some of you might use a work landline phone to talk with donors, colleagues, vendors and beyond. Some of you…
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    Effective Database Management » Blog

  • New Article Posted – Association Data Management Trends for 2015

    Wes Trochlil
    18 Jun 2015 | 9:46 am
    Over the course of the past 16 years of consulting, I’ve had the opportunity to work with hundreds of associations, ranging in size from zero staff (all volunteer) to over 700. Clients and colleagues often ask me what the trends are in associations these days, especially as they relate to data management. Here are the trends I see across all sizes and types of associations. Click here to read the rest of the article. Of course, if you’re already on my announcements list, you would have received notice of this new article right in your email box. Not signed up yet? Click here to sign up.
  • Annual Informz Email Benchmark Report Now Available

    Wes Trochlil
    21 May 2015 | 6:26 am
    My clients always ask me about how they’re doing on email as compared to other associations. Ask no longer! Informz has released their annual email benchmark report, which you can receive by clicking this link.
  • New Article Posted – You Have to Actively Manage Your Database

    Wes Trochlil
    20 May 2015 | 5:49 am
    I encounter people (often executive staff!) who perceive association management software (AMS) to be similar to other software products like MS Word. That is, they think of AMS software as the kind of software you buy, install, and use as you need it. Let’s face it, once you learn the key things you need to learn about Word (e.g., how to change fonts, how to set margins, and so on), you can use the product effectively forever. But there’s a significant difference between database software and other types of software; in order to get the most value from your AMS, you have to actively…
  • There’s still time to participate

    Wes Trochlil
    19 May 2015 | 7:39 am
    There’s still time to participate in my industry-first benchmarking study of association data management practices. You can participate here: https://www.surveymonkey.com/s/EDMBMSURVEY
  • New Article Posted – Using SMART Objectives to Manage Your Database

    Wes Trochlil
    6 May 2015 | 6:48 am
    According to Wikipedia, the SMART mnemonic was developed by George T. Doran in 1981. I was first exposed to it in a day-long seminar in project management back in the ‘90s. The SMART mnemonic is a way to clearly communicate what you are trying to accomplish, and to clearly measure if the goals you are setting for yourself or your team can be accomplished. For examples of how you can use SMART objectives to manage your database, click here to read the rest of the article. Of course, if you’re already on my announcements list, you would have received notice of this new article right in…
 
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    Maggie McGary.com

  • What Associations Can Learn from Reddit's Volunteer Moderator Revolt

    Maggie McGary
    4 Jul 2015 | 8:21 am
    According to MGI’s 2015 Membership Marketing Benchmarking Report, more and more associations are tying member retention to private online communities, citing that “for associations reporting more participation in their private social network, 53% report an increase in membership over the past year, compared to 22% whose membership declined.” Not bad, right? Not to be all “I told you so” or anything, but….I told you so. It’s great to see more and more associations seeing the value of private online communities and more associations launching them.If your organization has launched…
  • Pros and Cons of Periscope for Associations

    Maggie McGary
    19 Jun 2015 | 6:15 am
    I just returned from Association Media & Publishing’s Annual Conference, which was awesome. I learned a ton, met some great new people and enjoyed being back in the association media community. I was also lucky to hang out with cool friends like Monica Bussolati, who thought we should experiment with Meerkat and Periscope to livestream parts of the conference. I personally am a horrible photographer and even worse videographer, so I was reluctant, but I decided to take one for the team and we got meta and livestreamed each other's livestream of the tweet-up in the…
  • Going to #AMP15? I am!

    Maggie McGary
    12 Jun 2015 | 9:07 am
    One of the things I love most about working for associations is not being limited to one specific job track. Over my association career, I've done pretty much everything, spanning from administrative work to editorial to meeting planning to marketing to web management to social media and community management to marketing to fundraising to...pretty much a little of everything. Spending almost five years "doing" social media and community management for ASHA was great and afforded me the opportunity to grow a large association's social media presence from non-existent to huge, and to…
  • No Web Designer? No Problem: 5 Free Web Design Resources

    Maggie McGary
    15 May 2015 | 12:00 pm
    One of the best things about working for a small staff association is that I get to do so many things--some of which I still have a lot to learn about. Web design is definitely one of those things. While I know plenty about some aspects of web development, design is one thing I have never had to do, and I'm not particularly good at it. Yet. : )One of the projects I've been working on is launching a digital publication, a task which involves designing a responsive html email template and a microsite. NBD...not. Creating a new website--that I've done, in Wordpress, but a microsite template in…
  • Five Cool Tools for Small Staff Associations

    Maggie McGary
    28 Apr 2015 | 8:47 am
    If millennials get a bad rap for job-hopping, apparently I was born ahead of my time given my track record over the past several years. In the past year and a half I’ve cycled through five jobs, finally landing at what I hope is my final destination for a long, long time (knock wood). I have to say I’ve learned a ton through this journey, and come away from each experience with a valuable skill or lesson-learned, the sum of which has set me up for success in what I hope will be my long-term position doing basically all things communications, marketing, PR and social media for a…
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    Velvet Chainsaw | Midcourse Corrections

  • If Your Conference Metrics Feel Good, Use Discernment

    Jeff Hurt
    2 Jul 2015 | 3:00 am
    Yahoo, our conference attendance is up 30% from last year. Whoa, don’t be fooled by that conference data! Too many organizations pat their leaders on the back for increased attendance, selling out the show floor or selling all of their sponsorship packages. We need to use discernment to look deeper into what that conference data is really telling us. Be careful of letting emotions guide your decisions based on vanity metrics—attendance, sell-outs, number of sessions, etc. We need to delve deeper into that data to uncover actionable metrics. When Emotions Rule Our Data Are you following…
  • Impotent Conferences Are Powerless To Influence Forward Movement

    Jeff Hurt
    1 Jul 2015 | 9:15 am
    Imagine a radio station that played adult contemporary, classical, country, dance, electronic, golden oldies, heavy metal, news, pop, R&B, rock, southern gospel and talk alternating between each. What if this commercial radio station tried to appeal to everyone’s musical taste as well as news and talk radio? How successful would it be? It wouldn’t work, you say. We chuckle at that thought that this type of radio station would succeed. No one would even listen to this station. Something For Everyone Doesn’t Work This radio station analogy applies to most conferences. I’ve heard it…
  • Follow Your Dreams – A Bitter/Sweet Day at VCC

    Jeff Hurt
    30 Jun 2015 | 9:01 am
    We’re very blessed to have an incredible team here at VCC! But, today marks the final (official) day of one of our MVP’s, Donna Kastner. Donna is a go getter! Prior to joining us, she developed a business/community concept called Retirepreneur. (Pretty cool, right?) She’s leaving our company so that she can invest more of her time making her vision a reality. While she bootstraps, Donna will be doing some freelance work for Experient, Cvent and VCC. Publicly, I’d like to thank Donna for her incredible contributions to our clients, industry and VCC over these past three and one-half…
  • Silos Suffocate Your Successful Conference

    Jeff Hurt
    25 Jun 2015 | 1:14 pm
    Imagine an extended family of eight living under one roof together. Grandpa, Grandma, Mom, Dad and four siblings. Everyone lives in a separate room. Imagine they never speak to each other except once a week at a Sunday lunch. Each engages in their own personal activities in separate schedules. They just pass each other coming and going. Would you consider this a healthy family? Probably not. (Conference adaptation of a great analogy from strategist and author Tony Morgan. Hat tips to authors Carey Nieuwhof and Tony Morgan.) Same Conference, Segregated Silos This analogy is a typical image of…
  • Feeding A Zombie Project And Getting No Results

    Jeff Hurt
    22 Jun 2015 | 11:02 am
    Is your organization stuck maintaining and nurturing a zombie project? A zombie project is one that continues from year to year regardless of its effectiveness. It sucks the very life and resources from your team and organization says authors Scott Anthony, David Duncan and Pontus M.A. Siren. Often many people feel these zombie projects have a birthright and should always be delivered regardless of the outcome. The organization and its leaders have strong emotional ties to its spawning, preservation and legacy. So no one wants to be the one to stop or shut it down. Feeding An Undead Project…
 
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    Reid All About It

  • The ASAE Annual Exhibitor Email Deluge

    deirdrereid
    1 Jul 2015 | 6:59 am
    Every year, when I register for the ASAE Annual Meeting, I check the box to receive emails from exhibitors. As a writer/marketer, I like seeing how vendors in my community use email marketing. Some of them do it well, but some, oh boy, they really blow it. The list ASAE provides to exhibitors includes association execs and staff as well as consultant members like myself. Ideally, an exhibitor would scrub and segment this list because it includes people with a variety of job titles and needs. For example, a meeting planner has no interest in a learning management system. The association…
  • Finding the Right Language (and Mindset) for Dealing with Our Stuff

    deirdrereid
    11 Apr 2015 | 7:37 am
    While organizing my notes for my book on small home living, I kept running up against a word that bothered me—downsizing. I have pages of notes about downsizing. 13 pages—and I haven’t even explored the topic as much as I would like. It’s an important chapter because if you’re moving from a large home into a smaller one, you can’t take all your stuff with you. Or, if your home is crammed full of stuff, “cozy” can quickly become “cluttered.” But, the word “downsizing” is so demotivating. The word conjures up, for me anyways, feelings of loss.
  • Embrace the Loss of Control

    deirdrereid
    19 Mar 2015 | 7:31 am
    You’re proud of your work. You do it well. And, you do it your way. Then, one day, someone walks into your office, or into your space, and says, “From now on, we want you to do it this way because…” Because whatever blah blah blah, you weren’t really listening for a few seconds because what the hell?!?! You’re bristling inside. You’re trying to keep your face under control as you refocus on the conversation. Control. Ah, that’s the rub, isn’t it? You just lost control. Now you have to do it his or her way. There’s no question about it, they’re the boss. Confession time.
  • Writing with Gusto

    deirdrereid
    22 Jan 2015 | 6:39 pm
    If you’re looking for me, check out my food blog, Grabbing the Gusto. I write several times a week over there. You can also find me online writing on the blogs of some of the best technology vendors in the association market, but I’m doing that undercover in collaboration with some of the best brains in the industry. I’m also helping them with case studies, white papers, tip sheets and articles. And now for my exciting news: I just signed a contract with a publisher to write a book about strategies for living in small spaces. This opportunity fell into my lap, or, more…
  • Schedule Some Time at the Front Desk

    deirdrereid
    10 Nov 2014 | 9:40 am
    I have a question for association, membership and marketing execs: How often do you pick up the phone at the front desk or in the call center? Nina Simon is the Director of the Santa Cruz Museum of Art & History and blogs at Museum 2.0. Her “guilty pleasure” is a smart idea. She also told me she spends about ten hours a month in the galleries with visitors. That’s like a free focus group! Imagine how those visitors feel when she talks with them. The museum is no longer an intimidating institution – although I’m sure her museum has never been considered that during her watch –…
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    SocialFish

  • [Cool Social Tools] flyp gives you multiple phone numbers!

    Maddie Grant
    2 Jul 2015 | 4:00 am
    Startups and tech vendors are welcome to contact me at maddie[at]socialfish[dot]org to submit guest posts about their platforms – SocialFish readers love to read about new tools and apps! ———– In the nonprofit world, you likely spend a LOT of time on the phone. Sharing your nonprofit’s story, making an impactful connection with the person you are calling–that’s what moves the needle and, at the end of the day, that’s how you help your cause. Some of you might use a work landline phone to talk with donors, colleagues, vendors and beyond. Some of you…
  • The Science Of Viral

    Editorial
    1 Jul 2015 | 4:00 am
    Something all psychologists have unanimously agreed upon is the streak of random in all of us. What we decide to click on seemingly has no pattern: or does it? Researchers have spent countless hours trying to rationalize why some content is more viral than other. And one thing they have all come to agree on is that viral content evoke some extreme emotion. Once you tap into the power of great content, about half your job is done. What exactly IS great content? Contrary to popular belief, we love us some positivity. When we think about the things that we have shared over the years, we would…
  • The #FutureOfBusiness Is Social: Adapt Or Die

    Hessie Jones
    30 Jun 2015 | 4:00 am
    I spoke to someone the other day, who, like me, was trying to sell nascent technology/solutions to businesses who were less inclined to buy, let alone understand these new products and services. This gentleman described a conversation he had with a current client who was frustrated with the way things are today: I remember when I could spend $60K on Yellow Pages alone and make $1MM in revenue.  Today, there are so many options, I can’t keep up. I am lucky if that same $60K will yield even 10% of that revenue. Here’s the reality: Media consumption has changed. Traditional methods of…
  • How You Can Use Promotional Products to Boost Your Social Media Campaign

    Editorial
    29 Jun 2015 | 4:00 am
    It’s no mystery why more and more businesses are turning to social media to help bolster their marketing campaigns. The right efforts on social media can lead to major increases in web traffic, brand recognition and communication with target audiences. However, one thing that many marketers don’t realize is that there is another component of their promotional campaign that can be combined with social media in order to redouble those efforts, as well as the results they render. That component is promotional products. On their own, promotional products and social media provide cost…
  • [Cool Infographic Friday] The Digital Marketing Roadmap

    Maddie Grant
    26 Jun 2015 | 4:00 am
    Some good stuff in this one. H/t Two Legit, via Social Times.   —————– (photo credit)
 
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    Condo Association Community Blog

  • Advice or documents needed: fight back against HOA fee abuse

    CondoAssociation.com
    5 Jul 2015 | 5:14 am
    Understanding that litigation against a corrupt HOA is impractical and expensive my wife and I feel we have no choice because we are the intentional targets of constant harassment in the form of insupportable fines based on nothing, or worse, made up facts. The Unit Holders (147+) are apathetic and fearful of being targeted themselves. We know these thugs can't last forever and we don't want to move. We need self-help that we can do on our own. I am a well-respected lawyer in the community and do not by any stretch of your imagination deserve the treatment we are getting. Any leads to a…
  • Can board set rules for cleaning chimney, dryers & temperature inside condo?

    CondoAssociation.com
    5 Jul 2015 | 4:15 am
    Can an association board require you to clean chimney, dryers? Can the board require you to set inside temperature at a certain setting?  Can the board require you to change hot water boiler on a specific period of years?  Is there a limit what any board can legally adopt any rules that relate to the interior of a condo?
  • Best way to fire your condo board?

    CondoAssociation.com
    5 Jul 2015 | 4:11 am
    Our condo association is in the process of removing our current board of directors (BOD).  If we don't hear back by end of day today as the when our meeting will be, the unit owners will call their own special meeting to hold the vote. What would our rights be if the current BOD will not surrender the books, keys, etc. to the new BOD? If they don't attend the special meeting where they will be voted off, do they have 24 hrs to surrender everything, or do they need to surrender immediately? Do we have the right to go to her unit and demand everything, or should we get the local police…
  • Condo building burns to the ground. Monthly fees still apply.

    CondoAssociation.com
    5 Jul 2015 | 4:04 am
    Our building burned down, due to a negligence of the plumber hired by management. The plumber was not licensed nor bonded with the city and didn't have a permit to do the job. The repairs are scheduled for 6-9 months and we are out of our homes and have to live somewhere else. The Association wants us to pay full assessment fees for that time being. We are not using water, gas, TV, garbage removal; 17 Families are out of their homes. Is this legal? What can we do to reduce the Assessment fees?  Illinois 
  • Who else has problems with Direct TV and Dish?

    CondoAssociation.com
    4 Jul 2015 | 12:16 pm
    We are having problems with Direct Tv and Dish. When installing a new dish for a tenant, they refuse to remove the old one unless it is theirs. We now have buildings with 10 units that have 14 dishes. We have no way of knowing which dishes are inoperable.  What other associations are having problems with Direct TV and Dish as far as removing old dishes when installing new ones?  Wyoming.
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    HOAleader.com - Practical Advice on Homeowner Association Management

  • HOAs and Bidding: Don't Let the Process Backfire

    3 Jul 2015 | 1:00 am
    In this week's tip, we expand on an interesting discussion that took place during a recent HOAleader.com webinar about condominium and homeowner associations and their use of requests for proposal (RFPs) when bidding out the HOA manager's contract. During the webinar on how to choose and work with your HOA's manager, the expert panelists offered cautions when using RFPs, particularly when seeking bids from management companies.
  • HOAs and RFPs: How to Pair Them Wisely

    2 Jul 2015 | 1:00 am
    At a recent HOAleader.com webinar, our panelists had an interesting discussion about condominium and homeowner associations and their use of requests for proposal (RFPs) when bidding out the HOA manager's contract. Here's what they had to say, along with additional thoughts from our experts on using RFPs for management and other HOA contracts.
  • Are You Marketing Your HOA to the Public? Should You Be?

    26 Jun 2015 | 1:00 am
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  • Is the HOA in the Business of Selling Itself?

    24 Jun 2015 | 1:00 am
    An HOAleader.com reader asks, "Several new board members are real estate agents or owners with many lots they want to sell. The board has authorized 'advertising' monies not in our budget. The focus is quickly becoming sales of lots. Our documents state our primary focus is 1) Maintaining common areas and 2) Maintaining building and architectural requirements. Our documents do not say anything about 'advertising.' Anyone else dealing with this issue?"
  • HOA Extermination 101: What to Know

    24 Jun 2015 | 1:00 am
    A small six-unit condo association in urban Chicago has a rat problem in its common yard. Gross! (Bright side: At least they're not in the building!) They're calling an exterminator, and that has triggered them to begin thinking about the broad issues that typically arise with such services. When should the association hire an exterminator to enter owners' units to spray? Can owners decline access? How can boards work around owners if they have a right to and do decline? Here are answers.
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    Blog

  • Summer Reading List for Association Professionals

    2 Jul 2015 | 5:00 am
    We love crossing some good books off our list during the warm (ok, hot) summer months. After all, what compliments a beach day better than a great page-turner?! If you’re still looking for some books to add to your list, why not check out…
  • Realizing You Need an Association Management System

    1 Jul 2015 | 5:00 am
    Realizing you need an association management system (AMS) can be overwhelming. You’re already pressed for time – how are you supposed to spare any hours for software research? We know this part isn’t fun, but once you realize how much time and sanity you can save with an AMS, you’ll be more than happy to embark on the journey.  Do any of these thoughts sound familiar?
  • Millennial Myths vs. Reality

    30 Jun 2015 | 5:00 am
    Millennials are of great interest to organizations these days – and for good reason. As of early 2015, Millennials surpassed Gen X as the largest share of the American workforce. But Millennials are a misconstrued bunch, and if organizations really want to engage their Millennial members, it’s important to put some of those modern myths to rest.  That’s why today, we’re debunking three common Millennial myths and replacing them with a healthy dose of reality. Take a look!
  • The A, B, C’s of ASAE

    29 Jun 2015 | 5:00 am
    Are you an association professional? Are you familiar with ASAE’s Annual Meeting & Exposition? If not, allow us to fill you in. After all, it is THE can’t-miss event of the year.   Behold, the A, B, C’s of ASAE:
  • So Fresh and So Clean: 5 Tips for Maintaining a Fresh Membership Website

    25 Jun 2015 | 5:00 am
    The primary goal for any membership website is to get members to the site and keep them coming back for more. This means offering fresh, up-to-date content that your members will find valuable. Not sure where to begin? Check out these five tips for maintaining a fresh membership website:
 
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    Jeffrey Cufaude, Idea Architects

  • 15 Questions to Liven Up Conference Learning

    Jeffrey Cufaude
    1 Jul 2015 | 5:28 am
    --> Conferences can help participants make connections and realize greater value from the learning experiences offered by inviting them to reflect and distill periodically during the event.  below are 15 questions that presenters, sessions moderators, or emcees could draw from to do so during one of your future conferences.What one thing, as a result of what you just heard, might make the most difference in your organization if it was successfully implemented?What’s your elevator speech, a headline, or a possible Tweet you could share that would highlight your core learning from…
  • What If Everyone Could Facilitate?

    Jeffrey Cufaude
    24 Jun 2015 | 6:56 am
    In far too many organizations, facilitation is still seen as something an external consultant or internal manager or leader does instead of a core capacity and contribution that everyone should be capable and confident of making.I want to change that.When more people see themselves as capable of being facilitative—whether they are the designated leader of a meeting or conference call or simply contributing as a participant—better results become possible.I have been teaching others how to facilitate for most of my professional career.  But the number of groups who can bring me in to…
  • Resisting the Instinct to Try to Overcome Resistance

    Jeffrey Cufaude
    16 Jun 2015 | 12:53 pm
    How do you overcome resistance to change?No matter the audience, the profession, or the industry, this has been one of the most common questions I've encountered this year.Resources that offer insight are abundant.  My sampling of them finds that they tend to focus on how to overcome objections or conquer the resistance.  Anecdotally most, but not all, seem to frame the issue as a win-lose proposition and offer counsel on how to ensure your proposed changes win against those who oppose them.I once drew heavily on these resources when responding to this frequent query, but lately…
  • Behind the Scenes: Designing an Interactive 60-minute Session

    Jeffrey Cufaude
    2 Jun 2015 | 7:29 am
    Yesterday, I presented a 60-minute session at ASAE's Marketing, Membership, and Communications Conference in Washington, DC.  After I finished, a participant asked about my session design process as she has to do a similar session in a few weeks.  I thought others might find a behindthe-sscenes look to be of interest.Background Topic: Cultivating Engagement and Transforming Results Using Lean Principles. Download slides here. Audience: association marketing, membership, and communication professionals; predominantly from associations with 31-50 staff often in a director-level…
  • Building Community Takes Time

    Jeffrey Cufaude
    28 May 2015 | 8:19 am
    Getting to know you, Getting to know all about you. Getting to like you, Getting to hope you like me.—Anna in The King and ICan we ever learn enough about our friends, work colleagues, or collaborators? Probably not. That's why so many organizations engage in retreats and other teambuilding sessions: to strengthen interpersonal relationships and effectiveness.When we think about how much time to spend on icebreakers and other teambuilding, the answer should be tied to the nature of the work and the participants doing it as I've written about previously: Given the work we must do, the…
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    KiKi L'Italien's Acronym Soup

  • Association Chat to feature authors of "Leading Engagement from the Outside-In" on July 14th

    30 Jun 2015 | 12:19 pm
    Associations have always been “about” engagement, and in the past several years, we’ve had a renewed focus on engaging our members and other audiences. The thing is, most of us aren’t really doing it well. Could that be because we’ve been thinking about engagement all wrong, focusing on what we want members to do and how we define value?Join Anna Caraveli (The Demand Networks) and Elizabeth Weaver Engel (Spark Consulting) on Tuesday, July 14 at 2 pm ET on Twitter (follow the hashtag #assnchat) to chat about their new whitepaper, Leading Engagement from the Outside-In, which…
  • The 5 Best Resources to Improve Your Social Media Influence By 35%

    28 Jun 2015 | 8:36 pm
    We've all heard the statistics about driving engagement on social media by using pictures, but questions abound about how to use this information to really move the needle on social media outcomes. Every morning I walk my seven-year-old daughter to her bus stop. We talk about nature, comment on the things we see along the way, and look both ways before crossing the street. On one of these morning journeys I noticed the carpet cleaning van parked on the corner of the street. As I read past the name and busy design work on the van, I noticed four little words plastered across its back…
  • Association Chat: Thanking Volunteers

    28 Apr 2015 | 6:41 am
    Thank You Charm by Beth on Flickrhttps://flic.kr/p/7vybeaHow do we show our volunteers that we appreciate them throughout the year? Certainly there are the reminders on our calendars. In April we celebrate National Volunteer Month (with National Volunteer Week taking the spotlight) and in November we celebrate Thanksgiving, which is a natural time to show our gratitude for all sorts of things including volunteers.Some associations have created dynamic volunteer programs that do a good job of making the volunteer feel appreciated on a regular basis, but how do they do that? What kind of…
  • Association Chat: Associations and Globalization

    21 Apr 2015 | 6:20 am
    https://flic.kr/p/4rXRZhAs the world seems to get smaller with the aid of technology, many associations have already expanded internationally or are looking to grow overseas in the future. But what makes an association a "global" organization versus a national organization with international ties? How do associations balance growth in their home countries while investing in growth internationally? What considerations do associations need to take when going global?These are some of the issues we'll be discussing in this week's Association Chat. Questions for this week's chat:When should…
  • Association Chat: Mobile Apps for Your Association Events

    13 Apr 2015 | 7:50 am
    This week, I'll be moderating a panel of experts on the subject of event apps for the Potomac Chapter of Meeting Professionals International (PMPI). To go along with that theme, event apps will be the focus of this week's Association Chat...and there's a lot to talk about!Julius Solaris, author of the eBook, The Event App Bible, shares some staggering statistics from his research that indicate a wide, but narrowing, gap between what meeting planners want from an event app and what the mobile app developers are providing.Did you know?: '59 percent of event professionals do not currently…
 
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    Wired 4 Leadership

  • Independence Day #239

    Kerry Stackpole
    4 Jul 2015 | 4:46 am
    “We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.” It’s Independence Day in these United States of America.  A celebration and remembrance of the day Americans absolved their allegiance … Continue reading Independence Day #239 → You are reading Independence Day #239 from the Wired 4 Leadership blog.
  • A Lesson for Aspiring Leaders

    Kerry Stackpole
    22 Mar 2015 | 12:26 pm
    A Parable for Aspiring Leaders . . . The young woman nervously held the three white envelopes in her hand. As the newly appointed non-profit CEO, she was about to meet with the entire Board of Directors for the first time. Her predecessor–a longtime nonprofit executive–had warned her the Board could be contentious at times. … Continue reading A Lesson for Aspiring Leaders → You are reading A Lesson for Aspiring Leaders from the Wired 4 Leadership blog.
  • Culture Made Me Do It

    Kerry Stackpole
    17 Feb 2015 | 5:13 am
    “Has culture become a legitimate basis for avoiding responsibility?” The concept of corporate culture burst on to management’s radar in 1982 with publication of Terrence Deal and Allan Kennedy’s groundbreaking book, Corporate Cultures: The Rites and Rituals of Corporate Life. The notion that financial results were not completely tied to financial planning, HR policies, or … Continue reading Culture Made Me Do It → You are reading Culture Made Me Do It from the Wired 4 Leadership blog.
  • Six Ways to Attract Engaged Members in 2015

    Kerry Stackpole
    6 Jan 2015 | 7:22 am
    Will “Castle and Moat” Strategies Help You Win Engaged Members? Active, engaged members remain the number one challenge for associations and professional societies. Why do so many nonprofits end up leaving them stranded? There are great strategies for assuring success in recruiting, retaining and engaging members if you’ll commit the time and resources to making … Continue reading Six Ways to Attract Engaged Members in 2015 → You are reading Six Ways to Attract Engaged Members in 2015 from the Wired 4 Leadership blog.
  • Showing The Love for Wired 4 Leadership 2014

    Kerry Stackpole
    23 Dec 2014 | 8:10 am
    Leaders have a lot to learn, me included. While you may be tempted to dismiss this notion as trite or cliché, it is and remains the central tenet of effective leadership. The rate of technical progress is increasing exponentially, we are discovering more effective ways to use our brains and bodies to learn, and leaders … Continue reading Showing The Love for Wired 4 Leadership 2014 → You are reading Showing The Love for Wired 4 Leadership 2014 from the Wired 4 Leadership blog.
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    Latest Buzz - The Membee Blog

  • Generate Non-Dues Income With Your Member Directory

    DAB
    2 Jul 2015 | 4:02 pm
    Membee’s Directory widget is full of features specifically designed to increase the visibility of your members. Whether its members searching for fellow members with certain skills, services, or backgrounds in a private member directory or a public directory promoting your industry members or your supplier/associate members, promoting members is what it is all about! If your members see value in your promotion of their products and services then Membee’s directory provides three straightforward ways to cash in on that perceived value and increase your organization’s non-dues income by:…
  • 4 Tips for Success With Your Next Major Event

    DAB
    30 Apr 2015 | 4:08 pm
    We hear all the time how Membee’s Events functionality makes it possible for organizations to increase the number of revenue generating events executed successfully in year. Sometimes, the member event business is a volume game where the benefit to your organization and to your members comes through the sheer number of events you offer to your members. But when it comes to that one major event, the one your organization hangs its reputation on, a slightly different approach can push success to a whole new level. Here are four straightforward tips for setting up your major event for the…
  • Guest Post: An Invitation From A Membee Users Group

    DAB
    21 Apr 2015 | 2:47 pm
    This week, we’ve handed over the controls of the Latest Buzz over to Kathryn Newell, volunteer chairperson of Membee’s most active user group who has some pretty cool news. Take it away Kathryn! Greetings All, Our group was formed nearly 14 years ago with simple objectives: To maximize our use of Membership Manager (Membee’s predecessor way back in 2001) To address the growing list of challenges faced by our organizations To positively support each other in becoming better professionals as we lead through example within our organizations and communities To provide constructive input…
  • Sometimes, You Just Can't Beat a Spreadsheet

    DAB
    14 Apr 2015 | 8:45 am
    Since the creation of the first electronic spreadsheet for the PC (VisiCalc) way back in the early eighties, one could easily argue that for certain things, you simply can’t beat a spreadsheet as the best tool for a wide range of data manipulation tasks. A spreadsheet's ability to display data in a meaningful, visual manner while providing the ability to quickly run down a column and update values (either manually or via a formula) has stood the test of time and survived the birth of the Internet, to remain an indispensable tool in the modern office. Our time-tested pal, the…
  • Membee's Directory Gets Powerful New Advanced Search, Mapping Features Mobile-Friendly Design

    Michelle Hui
    18 Mar 2015 | 3:46 pm
    We’ve been hard at work here in the Hive adding some great new features to your directory. We are very excited about these new features and are pleased to announce in our upcoming release of Membee, the directory will include: Stronger Google Map Integration Redesigned Advanced Search New Advanced Search capabilities Mobile Friendly Design Google Map Integration Comes to Search Results Ever get lost or need a bit of help getting somewhere? Does “Google it” come to mind? Guess what… Membee’s directory now has Google Map integration built into the search results. Not only can visitors…
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    The Chamber Pros Community

  • Every Chamber Member Has a Story (and Needs Help Telling It)

    Christina Green
    6 Jul 2015 | 3:00 am
    It’s hard to talk about yourself. Ask any employee who has to do a self-review or write a bio for the company website. Regaling your accomplishments, while not sounding conceited, does not come naturally for most people. While telling your business story is a little more comfortable for most than listing their accomplishments, it still […] The post Every Chamber Member Has a Story (and Needs Help Telling It) appeared first on The Chamber Pros Community.
  • Why Storytelling Should Replace Your Chamber Benefits List

    Christina Green
    3 Jul 2015 | 3:00 am
    I had a former boss at a software company who always used to say, “As a customer, if I have one problem that keeps me up at night and you can solve it for me, I don’t care what else you do.” That’s why a list of benefits is seldom helpful. If the first thing […] The post Why Storytelling Should Replace Your Chamber Benefits List appeared first on The Chamber Pros Community.
  • Is Your Chamber Ranking for These Questions?

    Christina Green
    2 Jul 2015 | 3:00 am
    Keywords are still important but most searches conducted are question-based, not keyword anymore. For that reason it’s important to think beyond keywords and create content that contains whole phrases of questions that people may ask the chamber to help with. These types of questions include the obvious like (insert the name of your chamber in […] The post Is Your Chamber Ranking for These Questions? appeared first on The Chamber Pros Community.
  • Ways to Spice Up Your Chamber Networking Event

    Christina Green
    1 Jul 2015 | 3:00 am
    If you host a chamber networking event like a Business After Hours, a breakfast session, or lunch gathering, there are a number of ways you can organize it. But there’s nowhere that says you must always use the same format and there may be no single best type for your chamber. Variety is the spice […] The post Ways to Spice Up Your Chamber Networking Event appeared first on The Chamber Pros Community.
  • 14 Ways to Showcase Your Community on Social Media

    Christina Green
    30 Jun 2015 | 3:00 am
    Each town has a flavor and something special about it. If you’re not capturing that in your social media and blog posts, you’re missing opportunities to connect. The following ideas can be used as social media posts or blog posts depending how lengthy you’d like to make them. Think of them as story starters. 14 […] The post 14 Ways to Showcase Your Community on Social Media appeared first on The Chamber Pros Community.
 
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    managementtrust.com

  • An Enduring Legacy

    30 Jun 2015 | 12:49 pm
    We are touched and pleased to announce that the California Association of Community Managers (CACM) has created an educational scholarship in honor of our late COO, Mr. Dan Kocal. The Dan Kocal Scholarship will be used to help community managers in California obtain their industry credentials and certification. Read more about it, and about Dan's legacy, in the current edition of Vision Magazine: Remembering Dan Kocal
  • Rights & Responsibilities for Better Communities: Principles for Homeowners

    5 Jun 2015 | 4:00 pm
    More than a destination at the end of the day, a community is a place people want to call home and where they feel at home. This goal is best achieved when homeowners, non-ownerresidents and association leaders recognize and accept their rights and responsibilities. This entails striking a reasonable balance between the preferences of individual homeowners and the best interests of the community as a whole. It is with this challenge in mind that Community Associations Institute (CAI) developed Rights and Responsibilities for Better Communities. Rights and Responsibilities can serve as an…
  • Welcome 2015! - A Message from our CEO

    31 Dec 2014 | 10:34 pm
    Happy Management Trust New Year! On behalf of our nearly 600 employee owners, I wish you and your family a very happy and prosperous new year. As we say good-bye to 2014 and celebrate the beginning of the new-year, all of us at The Management Trust are able to reflect upon the many things for which we are grateful. The greatest of these are the men and women of our volunteer community boards with whom we have forged strong partnerships and even greater friendships.  It is through these relationships that we work together to make the community living experience of our roughly 450,000…
  • Reaching Out is On-going at The Management Trust

    31 Jul 2014 | 12:32 pm
    It was 9:00 am on Thursday morning, and our Tustin office was already operating in high gear! Nearly 100 employee owners from our Southern California offices had gathered together to partner with Stop Hunger Now in assembling nearly 40,000 packages of food!                       Stop Hunger Now is an international hunger relief non-profit organization that coordinates the packaging and distribution of food and other life-saving aid to people in developing nations. Founded in 1998, it has mobilized over 450,000 volunteers to send more than…
  • Emphatic Empathy, and why the Perception of a Problem is a Problem in the Customer Service Industry

    31 Jul 2014 | 12:25 pm
    Recently I was booking a flight for a visit to one of our divisions when I encountered a problem with the airline’s website. Unable to complete my ticket purchase, I was instructed to call customer service. I spent about 5 minutes following the instructions of the auto-attendant to press certain buttons to access certain menus. I finally gave up and started pressing “0” repeatedly until I was patched through to a “customer satisfaction” representative. After another 5 minutes of waiting on hold and being forced to listen to that god-awful, overly-processed electronica music, I was…
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    Event Garde Blog with Aaron Wolowiec

  • Bonus content – Event Garde e-news – July edition

    Kristen Parker
    30 Jun 2015 | 1:07 pm
    Allison McClintick, CEO/leader development specialist, FlightLead Consulting Q & A with Allison McClintick, CEO/leader development specialist, FlightLead Consulting Q: Would you rather sky dive, bungee jump or climb to the top of the Golden Gate Bridge, and why? A: If the goal is to put myself into cardiac arrest, I would say all three! All those choices seem equally terrifying because I am totally not OK with being in the air like that! I would rather check out all the sacred Native American sites in America or camp in Yellowstone or tour all of America’s national parks! When it…
  • Mobile apps: Get pushy

    Kristen Parker
    29 Jun 2015 | 6:54 pm
    The other day, while looking for an app for my 7 year old daughter, I was amazed at the amount of options in the app store – everything from shopping to financial planning to fun, 7-year-old girl games. So, of course, shortly thereafter I downloaded the Kroger mobile app, to which I’m now addicted. As a consumer, a mother and a working professional, I’m addicted to my iPhone. It keeps me organized, and, well, entertained. And I’m not alone, so if your organization doesn’t offer a mobile app, it could be losing out. Earlier this month in a blog post, Aaron Wolowiec encouraged readers…
  • Us vs. them

    Kristen Parker
    23 Jun 2015 | 4:09 pm
    We hear it all the time: We live in a “me” society. Most of us, at some point, have asked, “What’s in this for me? Associations aren’t any different. Think about it: How many associations want to boost revenue by hoping their members buy more? How many times have we wished we could just get more volunteers? In other words, we ask, “How can we get our members to do what we want them to do?” Newsflash: It’s not about us. It’s about them. “Unfortunately, while we’ve been busily building and marketing the programs, products and services we think our audiences might like, the…
  • Is it time for an event sponsorships makeover?

    Kristen Parker
    16 Jun 2015 | 8:54 am
    Tara Ericson, group vice president at Naylor Association Solutions This month’s guest blog post is by Tara Ericson, group vice president for Naylor Association Solutions, where she oversees group publishers and specialized industry market teams. It was originally published on Association Adviser. Do you have a three-tiered (platinum, gold, silver) event sponsorship offering? Have you offered the same sponsorship opportunities year after year? Is your sponsorship revenue stagnant or declining? If you answered “yes” to any of these questions, your exhibit and event sponsorship…
  • Time to breathe…and think long-term

    Kristen Parker
    9 Jun 2015 | 5:43 am
    Meeting professionals are some of the busiest people I know. But thanks to periods of economic stability, for the first time in a decade, these always-on-go folks will have time to take a breath and think strategically, according to Meeting Professionals International’s Meetings Outlook, 2015 Spring Edition. It was developed in partnership with Visit Denver. This year has been, and will continue to be, defined by intelligent growth for the meetings and events industry, the report found. For starters, 60 percent of survey respondents predict an increase in live events, while 56 percent…
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    MultiView Blogs | True Stories from a Life in Digital Media

  • Don Draper, meet big data

    Mariama Holman
    18 Jun 2015 | 6:44 am
    This article was written by Callie Wheeler, MultiView Account Manager, and was originally featured on Programmatic Advertising.org. If you’re anything like me, when you first heard the term “programmatic advertising,” you couldn’t decide if it had something to do with the TV Guide on grandma’s coffee table, those rotating billboards that annoy you while you’re stuck in traffic or robots sitting behind computers on some distant island compound programming futuristic pop-ups. Thankfully, programmatic advertising isn’t any of the weird things I thought it might be. Programmatic…
  • MultiView inspires employees’ imagination with Creativity: Hot and Fresh event May 15th

    Mariama Holman
    30 Apr 2015 | 6:51 am
    Company hosts event to encourage creative thinking in all departments Lauren Weiss, Geoffrey Forneret, Michael Gibbon enjoying Abundantly Aromatic MultiView believes in stimulating creativity and innovation in all of its employees. “Creativity is the force that spurs us to find new ways to improve our business and the services we offer our partners and clients. Outside-of-the-box thinking is not just beneficial for artists, but for everyone,” says Austin Dicharry, MultiView’s marketing manager. The company is hosting its quarterly Creativity: Hot and Fresh event Friday, May 15th from…
  • B2B Lead Generation Best Practices for Small and Mid-Sized Businesses – an Interview with MultiView’s Expert, Andrew Kretzschmer

    Mariama Holman
    17 Apr 2015 | 6:00 am
    Andrew Kretzschmer, MultiView’s director of sales operations, has over seven years of lead generation experience. Since joining the company in 2011, his insights have been instrumental in generating new business as the company expanded its product line from digital publications to targeted campaigns, MultiView’s latest B2B advertising offering. MH: Andrew, how would you define lead generation to someone who is new to the industry? Andrew Kretzschmer: Lead generation is all about identifying and targeting audiences. First and foremost, who are you trying to target? Once you have determined…
  • Creative Approaches in Analytics – an Interview with MultiView’s Lead Gen Expert, Andrew Kretzschmer

    Mariama Holman
    16 Apr 2015 | 12:58 pm
    Andrew Kretzschmer, MultiView’s director of sales operations, is a dual package of creativity ­­and analytics prowess. He manages MultiView’s B2B lead generation operations and fervently believes in cultivating innovation in analytics. “Someone has to create a more efficient process. Why can’t it be you?” An entrepreneur at heart, Andrew is always finding new opportunities. In college he built a real estate business by purchasing homes in Grand Prairie and Desoto, Texas, flipping them for revenue. MH: How has your entrepreneurial mindset and creative thinking helped you in…
  • A Look at the Humanity Driving the Digital Marketing Machine – Canadian Office Spotlight

    Mariama Holman
    16 Apr 2015 | 10:50 am
    Every MultiView digital campaign begins and ends with our talented sales force. However, a skilled and attentive team of creatives, ad ops professionals, analysts, account managers and a wide variety of other employees are the human touch that bring every digital marketing campaign to life. Meet the Toronto, Canada Office From Left to Right: Jeff Foy, Jonny Hill, Tracy Becker and Kathryn Davies This small yet powerful office contains over 35 years of collective experience in graphic design, art direction and digital marketing. MultiView’s Canadian designers and ad ops professionals are one…
 
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    Association Adviser

  • Everybody’s Workin’ for the Weekend, and It Kills Me

    Jake Gregory
    2 Jul 2015 | 9:38 am
    Are our jobs so awful that we prefer to "live" for only two of the seven days of a week? The daily grind of paper pushing and dealing with tough bosses is hard, but is that worth wasting 70 percent... For more about this topic, click on the headline.
  • Make Your (Twitter) List, Check It Twice

    Kelly Donovan Clark
    26 Jun 2015 | 9:39 am
    Manage your association’s Twitter account? Twitter lists are a simple yet powerful feature that organize your feed by people and topic. Lists of member groups, events, and industry news can be a... For more about this topic, click on the headline.
  • You Get All of Me—I Hope You Like It

    Association Adviser staff
    22 Jun 2015 | 6:23 am
    Our Corner Office spotlight shines on Mick Fleming, president of the Association of Chamber of Commerce Executives (ACCE), who emphasizes, "In the not-for-profit world you must lead people who don’t... For more about this topic, click on the headline.
  • 15 Mobile Apps Every Event Organizer or Attendee Can Use

    Association Adviser staff
    21 Jun 2015 | 1:30 pm
    Mobile apps play an important role in helping you prepare for the next conference or trade show you plan to organize or attend. To learn about the best apps available right now, we spoke with Beth... For more about this topic, click on the headline.
  • What Associations Can Learn from Bumper Stickers

    Hank Berkowitz
    12 Jun 2015 | 2:35 pm
    Most of your association members are in your corner, but don’t ever take them for granted. Like a bumper sticker, they can peel away fast. The post What Associations Can Learn from Bumper Stickers... For more about this topic, click on the headline.
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    Smooth The Path

  • Our Members Want to Give Us Feedback

    Amanda Kaiser
    30 Jun 2015 | 2:04 am
    Sign by: Ronnie Polaneczky, 2015 TEDxPhiladelphia speaker and columnist at The Philadelphia Daily News. In at least 50% of the member interviews that I conduct, across all the associations I’ve worked with, the interviewee thanks me for interviewing them. “Thank you for doing this work”, they say or “I’m sure you are getting paid for this but, […] The post Our Members Want to Give Us Feedback appeared first on Smooth The Path.
  • Perfectionism is Bad for Our Associations

    Amanda Kaiser
    25 Jun 2015 | 2:12 am
    Every time I see a typo, spelling or grammar error in one of my own published blog posts I silently scold myself. I’ve worked for big brands and for advertising agencies and each company has their own arduous process for checking, editing and correcting each and every error. Dozens of eyes, in a process that […] The post Perfectionism is Bad for Our Associations appeared first on Smooth The Path.
  • Likely Members’ Time is Worth More than Their Money

    Amanda Kaiser
    23 Jun 2015 | 2:06 am
    Lets grab the latest benchmarking study and see what our members make on average per year. Divide that by 2000 hours, a rough estimate of the hours they work a year. Now we know what an hour of their workday is worth to them. Is it: $20 $45 $70 $150? In fifteen minutes they can […] The post Likely Members’ Time is Worth More than Their Money appeared first on Smooth The Path.
  • Associations that Survive or Thrive

    Amanda Kaiser
    18 Jun 2015 | 2:40 am
    Related: When faced with change, we wonder….  Everything is going to change Are you taking a big risk or does it just feel that way? The post Associations that Survive or Thrive appeared first on Smooth The Path.
  • What is Our Association Job Really?

    Amanda Kaiser
    17 Jun 2015 | 2:11 am
    What is our job? We tend to think of our work as a series of projects. It’s May, time for the annual conference. The board meeting is in July. Monthly we send out renewals. E-newsletters go out weekly and social media daily. Our job become a series of dates we race to hit. But what […] The post What is Our Association Job Really? appeared first on Smooth The Path.
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    NSC Strategies » Blog

  • Assessing a Governance System

    Robert Nelson
    9 Jun 2015 | 5:45 am
    Before you begin to redesign your governance system, invest adequate time in analyzing your current system. After all, this is what Einstein would do! Einstein has been quoted as having said “if I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less than five minutes. In other words, he would spend significant time figuring out what the problem is. If your current governance system isn’t performing up to par, it’s important to…
  • 8 Steps For Governance System Redesign

    Robert Nelson
    2 Jun 2015 | 5:45 am
    Is your organization in need of a governance system redesign? One of the biggest frustrations non-profit CEOs face is underperforming or ill performing boards. The cause(s) can be embedded in the current structure of the governing system, governance practices or policies, or both. Likewise, the solution can be found in changing the structure, updating practices and / or policies, or both. Although the task of transitioning your board to a high performance governing body can seem overwhelming, it can be best accomplished if you are intentional about determining where you want to go and how you…
  • CEO Responsible for High Performing Board

    Robert Nelson
    21 Apr 2015 | 5:45 am
    CEOs must take the lead when it comes to creating high performing boards. This includes taking a leadership role in board nominations and board development. The process of creating a high performing board doesn’t begin with nominating amazing board candidates that intuitively think strategically and have highly developed governing skills. In fact, if your board isn’t ready for great board members it may be a mistake to try to recruit them until you further develop good governance practices. That doesn’t mean that you shouldn’t try to continually increase the quality of your board…
  • The Right Answer is Death Nail of Good Strategy

    Robert Nelson
    7 Apr 2015 | 5:30 am
    As a society, we are so accustomed to being asked to find the right answer that we often don’t look beyond that answer. This can problematic when we develop strategy. In fact, it can be problematic anytime we are trying to solve a problem. When developing strategy, it is imperative to think strategically. And, a key component of strategic thinking is creative thinking. Creative thinking is also vital when solving problems outside of the strategy development realm. Creative thinking demands that we come up with a variety of solutions. Maybe our first “right” answer is the best solution,…
  • Engaging Grand Challenges: A Four-Step Process

    Robert Nelson
    31 Mar 2015 | 5:30 am
    Successfully engaging in grand challenge strategy starts with CEO leadership and passion. But, it takes a team to identify a noble purpose that is a match for your organization and a village to develop a grand challenge strategy. As the world continues to get smaller and association executives seek vehicles to ensure a future where their organizations thrive, the answer may lie, in part, in embracing a grand challenge initiative. Engaging in grand challenge strategy gives back to society and pays benefits to the association, yet so few associations take a leadership role in this area. Often,…
 
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    A Blog by Partners in Association Management

  • Complainers and Non-Members Calls– A Possibly Surprising Membership Opportunity: Part 2

    partnersinassociationmanagement
    2 Jul 2015 | 11:05 am
    By: Eric Thorn Today we pick up from our last blog left off: Non-Member Calls. In our part one series we covered difficult callers and how they can be beneficial to your organization.  We continue this series with the wrap up on how to handle calls from future members. … Non-Member Calls It is important to identify … Continue reading Complainers and Non-Members Calls– A Possibly Surprising Membership Opportunity: Part 2 →
  • Complainers and Non-Members Calls– A Possibly Surprising Membership Opportunity

    partnersinassociationmanagement
    30 Jun 2015 | 9:41 am
    By: Eric Thorn Almost anyone who has contact with association members has had a call where the caller is a member that wants to complain or the caller has a request or complaint but the caller isn’t even a member of your association. Because these calls are often challenging and time consuming, it can be … Continue reading Complainers and Non-Members Calls– A Possibly Surprising Membership Opportunity →
  • Ignite Your Inner Superhero!

    partnersinassociationmanagement
    25 Jun 2015 | 12:46 pm
    By: William Ferguson Membership is the lifeblood of any association and everyone is responsible for keeping it pumping. From your board members to the person who answers phones at your association’s headquarters, recruiting and retaining members is everyone’s job. A great way to get everyone on board and excited about membership with the organization is … Continue reading Ignite Your Inner Superhero! →
  • One Bride, Two Events

    partnersinassociationmanagement
    16 Jun 2015 | 2:26 pm
    By: Shelly Sobol It’s not that I’m asking for some cheese to go with my ‘whine’, it’s just that lately I’ve learned more about event planning than I ever thought possible in a short amount of time. I’ve been working at Partners for 7 years this July and while I’ve never directly planned a board meeting, … Continue reading One Bride, Two Events →
  • Email Etiquette – 5 Simple Tips to Improve your Email Communication

    partnersinassociationmanagement
    11 Jun 2015 | 11:36 am
    By: Deborah Mandel With today’s communication being largely technology based, there are certain protocols that one must follow. Just like with phone calls and in-person communication, when emailing in a work capacity, we want to make sure that we come across as courteous, knowledgeable, and professional. Email being what it is, sometimes it’s easy for … Continue reading Email Etiquette – 5 Simple Tips to Improve your Email Communication →
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