Association Management

  • Most Topular Stories

  • Recruit the Whole Person

    Spark Consulting
    Elizabeth Weaver Engel, CAE
    21 Jan 2015 | 1:47 pm
    Last week, I was teaching the volunteer management course for ASAE’s Association Management Week with the smart and talented Andrea Rutledge (Executive Director of the National Architectural Accrediting Board), and she and I got chatting about membership recruitment. Andrea’s been a volunteer with ASAE’s research committee, which supports the work of the ASAE Foundation, and we specifically got talking about the Future of Membership project. She said that one of the things that had most struck her and has been on her mind since the reports came out last year was the concept,…
  • Job opening: Data Records Manager

    Effective Database Management » Blog
    Wes Trochlil
    14 Jan 2015 | 6:35 am
    A client of mine, National PTA in Alexandria, VA, has created a new position within the organization called “Data Records Manager.” This is a great opportunity for someone who really digs data management and wants to put their mark on how the organization manages data. You can read the entire job description and apply online here: Data Records Manager
  • Where Can Blogging Take You?

    Maggie McGary.com
    Maggie McGary
    18 Jan 2015 | 10:49 am
    Long time, no see, Mizz Information readers! Another year, another bout of blog burnout...what else is new, right? I wrote that post in 2011 and this one just a few months ago, and, I'd imagine, if I'm still blogging a year or five years from now, I'll continue to grapple with blogging just as others who blog are doing and have always done. For me, the reason I've been able to keep plugging along with Mizz Information for so long (February marks the seven year anniversary of this lil' slice of the blogosphere) is because of my not-so-endearing capacity to focus on a particular topic for…
  • Conference Investors Crave Strategic Sponsorships: Will You Satisfy Them?

    Velvet Chainsaw | Midcourse Corrections
    Donna Kastner
    23 Jan 2015 | 11:39 am
    There’s a major shift going on. An increasing number of conference and trade show investors are scaling back on booth space and shifting that spend to sponsorships. It’s a ripe opportunity for organizers to diversify their conference business model. The Shift To Strategic Sponsorships There’s another shift that has even greater ramifications for conference and trade show industry. Today’s sponsorship buyer is far more sophisticated about sponsorship strategy. They’re less inclined to want to purchase logo noise (placement) and other promotions typically offered by conferences. They…
  • Now Open: The 2015 Membership Marketing Benchmarking Questionnaire

    Membership Marketing Blog
    8 Jan 2015 | 12:08 pm
    We have just launched the questionnaire for the 2015 Membership Marketing Benchmarking Report and I want to invite you to participate.The annual Benchmarking Report is the association industry’s most comprehensive study on membership marketing and gives you the opportunity compare your organization against almost 1,000 other associations.If you are a previous participant, please use the personalized link that you received in our email directed to you.  If you have not received an email invitation to participate, you may use this linkThe survey should take less than 20…
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    Spark Consulting

  • Recruit the Whole Person

    Elizabeth Weaver Engel, CAE
    21 Jan 2015 | 1:47 pm
    Last week, I was teaching the volunteer management course for ASAE’s Association Management Week with the smart and talented Andrea Rutledge (Executive Director of the National Architectural Accrediting Board), and she and I got chatting about membership recruitment. Andrea’s been a volunteer with ASAE’s research committee, which supports the work of the ASAE Foundation, and we specifically got talking about the Future of Membership project. She said that one of the things that had most struck her and has been on her mind since the reports came out last year was the concept,…
  • Farewell, Associations 101

    Elizabeth Weaver Engel, CAE
    12 Jan 2015 | 9:25 am
    For the past two years, Spark, in partnership with Scott Oser Associates and Peach New Media, has sponsored the free Associations 101 monthly webinar series: “10 tips in 20 minutes” on a variety of topics, designed to provide a quick tactical overview of key issues in association management aimed at new – or new to the profession – association staff. Over the course of the past two years, we’ve covered: Volunteer Management Branding Advocacy Working with your Board Publishing Membership Sales Association Websites Exhibits, Sponsorship, and Advertising Developing…
  • Retention is a Relationship

    Elizabeth Weaver Engel, CAE
    6 Jan 2015 | 12:57 pm
    And you can’t claim to have a relationship with people you don’t know. This topic has come up frequently with clients in the past six months, both within full engagements, where we’ve been looking at how to increase membership, and in speaking engagements, where I’m trying to help chapter leaders learn how to be more effective. Retention is key to long-term membership growth and to maintaining vital, lively chapters. While recruitment is like dating, retention is like getting – and staying – married. It’s about being in it for the long haul, about…
  • Four Keys to Writing Good Marketing Copy

    Elizabeth Weaver Engel, CAE
    9 Dec 2014 | 7:50 am
    How do you write good marketing copy? In a nutshell:  Think about your audience. Who are they? What do you know about them? Use that information to craft a personalized message. Talk like a real person, and write like you speak. Shorter and simpler is better than longer and more complex. Don’t be excessively formal, don’t use jargon, and don’t use undefined acronyms. Focus on benefits not features. Present your offer from your audience’s perspective, not the association’s. What’s your call to action? If the answer is, “I don’t have one,” don’t send the…
  • Seven Keys to Great Testimonials

    Elizabeth Weaver Engel, CAE
    3 Dec 2014 | 7:42 am
    One of the best ways to promote your association and its programs, products, and services is to let your members, customers, audiences, and other stakeholders do it for you. In other words, to use testimonials. ASAE’s June 2010 Communications Section newsletter (login required) listed 7 key questions to ask to generate compelling testimonials: Why did you choose to participate with <your program>? What are your 3 favorite things about your participation and why? What’s the most valuable aspect of your participation and why? Please tell us about any specific success…
 
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    Effective Database Management » Blog

  • Job opening: Data Records Manager

    Wes Trochlil
    14 Jan 2015 | 6:35 am
    A client of mine, National PTA in Alexandria, VA, has created a new position within the organization called “Data Records Manager.” This is a great opportunity for someone who really digs data management and wants to put their mark on how the organization manages data. You can read the entire job description and apply online here: Data Records Manager
  • Data managers vs. data consumers

    Wes Trochlil
    12 Jan 2015 | 6:05 am
    As I work with my clients it becomes clear that there are two “classes” of users when it comes to your data management system. Some staff are managers of data (e.g., membership and events) while some staff are consumers of data (e.g., marketing, communications, government relations). And given these two classes of users, you have to strike a balance between them. If you focus too much on data management, you may make accessing the data too difficult for consumers. If you focus too much on providing data for consumers, you may turn off your members (e.g., asking for too much…
  • Start with just ONE idea for database cleaning

    Wes Trochlil
    8 Jan 2015 | 6:02 am
    Are you overwhelmed by the idea of cleaning up your database? Rather than trying to fix it all, focus on just ONE area within the database and work from there. For example, do all of your contacts have email addresses? If not, identify those that are missing email addresses and work up updating those records. You could use google searches, postcards, or phone calls to update the information. And if that’s too overwhelming, start with a specific subset of records, like members only, or members in a given state, or maybe just members serving on committees. Whatever the idea, start with…
  • More transparency from an AMS vendor

    Wes Trochlil
    7 Jan 2015 | 6:32 am
    I’ve written in the past about the need for more AMS vendors to be transparent about how things are going with their company and product. Here’s another nice example of that from Dmitriy Buterin at Wild Apricot.  (I interviewed Dmitriy a couple years back. You can hear that here.) In this blog post Dmitriy highlights both the good and the bad from 2014. I especially liked his honesty when talking about their launch of their largest release, version 5: “However, there were challenges for both Wild Apricot and our customers. We had underestimated the volume of support tickets…
  • Lots going on in the AMS world

    Wes Trochlil
    6 Jan 2015 | 7:31 am
    There have been two significant announcements in the AMS world in the past several weeks. First, Timberlake Software was acquired by Naylor just one day before last month’s ASAE Technology Conference. I had a chance to talk with Timberlake’s CEO, Brian Choate, briefly at the Tech Conference, and he’s very excited about what this acquisition will mean for Timberlake. As I’ve written before, I’m typically skeptical of these types of acquisitions, but this one is a bit different in that Naylor has a long history in the association market, including acquiring Boxwood…
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    Maggie McGary.com

  • Where Can Blogging Take You?

    Maggie McGary
    18 Jan 2015 | 10:49 am
    Long time, no see, Mizz Information readers! Another year, another bout of blog burnout...what else is new, right? I wrote that post in 2011 and this one just a few months ago, and, I'd imagine, if I'm still blogging a year or five years from now, I'll continue to grapple with blogging just as others who blog are doing and have always done. For me, the reason I've been able to keep plugging along with Mizz Information for so long (February marks the seven year anniversary of this lil' slice of the blogosphere) is because of my not-so-endearing capacity to focus on a particular topic for…
  • 2014 Movie Recap

    Maggie McGary
    30 Dec 2014 | 7:52 am
    (Originally posted on Chic n' Geek) Photo Credit *UPDATED because I'm old and forgot three movies! Thank you, Patrick, for reminding me of three movies I forgot!*Well, it’s that time again: time for my annual movie recap. Hard to believe this is my seventh year doing this--over these seven years, I’ve seen 393 movies. In the theater. You’re welcome, Hollywood.I have some sad news for you: 2014 pretty much sucked as far as movies go. In previous years, I always tried to exceed the number of movies I saw the year before; last year it was down 11 from the previous year, the first time…
  • Digital Cleanup Plan for a Fresh New Year

    Maggie McGary
    22 Dec 2014 | 8:24 am
    Here we are again at the end of another year. While this year has been a great one in some ways, overall I can’t say I’m sad to say goodbye to 2014. Suffice it to say that it will go down in my personal history as the year I learned some sad truths about people and life...which, I guess, is a blessing because it makes me appreciate my family and true friends and good health all the more. So here’s to 2015 being awesome, right?!Another thing that 2014 brought was just a ridiculous onslaught of information via too many channels as information overload seemed to cause marketers to ratchet…
  • Associations With Engaged Communities Have Higher Retention Rates

    Maggie McGary
    2 Dec 2014 | 10:00 am
    If you read this blog, you know I’m obsessed with two things: associations and community management. I’ve been happy to see a slight uptick in associations hiring community managers this year--although salaries seem to be significantly lower than the average salaries reported in the Community Roundtable's recent salary survey (the average salary for community manager is almost $70k; the average association community manager salaries that I have seen have been significantly lower than that). And I truly believe that successful online communities are a key ingredient in…
  • Why Community Manager Should Be Your Association's Next Hire

    Maggie McGary
    14 Nov 2014 | 6:35 am
    It’s been a while since I’ve blogged about my favorite topic, association community management, right? I’m not currently working in the association world, but I still strongly believe in the importance of associations and can’t help but think “how does this apply to associations” when I read pretty much anything. This was especially true when I read this article about how startups are flocking to hire community managers, which quotes one of my idols, Rachel Happe.The article talks about how startup community managers are “Part sociologists, part event planners, part product…
 
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    Velvet Chainsaw | Midcourse Corrections

  • Conference Investors Crave Strategic Sponsorships: Will You Satisfy Them?

    Donna Kastner
    23 Jan 2015 | 11:39 am
    There’s a major shift going on. An increasing number of conference and trade show investors are scaling back on booth space and shifting that spend to sponsorships. It’s a ripe opportunity for organizers to diversify their conference business model. The Shift To Strategic Sponsorships There’s another shift that has even greater ramifications for conference and trade show industry. Today’s sponsorship buyer is far more sophisticated about sponsorship strategy. They’re less inclined to want to purchase logo noise (placement) and other promotions typically offered by conferences. They…
  • Your Conference Audience Matters More Than You Think!

    Jeff Hurt
    22 Jan 2015 | 2:08 pm
    Having an audience at a conference is no longer a novel idea. It’s expected and a given. Unless you’re a speaker that didn’t resonate with this audience in a past meeting. Then you probably have a very small or limited audience if any. How you define your conference audience defines how you design your event. The audience matters. And the way you define your conference audience matters more than you think! Defining The Audience Most dictionaries define an audience as a group of spectators or listeners at an event. Yep, that sounds like the traditional conference audience. A group of…
  • Is Your Conference Fostering Conscious Cognitive Misers?

    Jeff Hurt
    21 Jan 2015 | 12:48 pm
    Are you creating intellectually lazy conference participants? Your conference programming may harbor bias toward minimizing cognitive efforts. In other words, your conference sessions and speakers may actual curtail participants’ thinking. Your conference could be creating happy fools. These happy fools blindly respond to their own problems by erroneously using your conference takeaways as accurate solutions. They avoid thinking, reflecting, and adapting those takeaways. Then when your conference takeaways don’t work, they blame your event. Our Narrow View Of A Conference Most of us have…
  • Borrowing Great Ideas Leads To The Risks Associated With Mimicry

    Dave Lutz
    20 Jan 2015 | 3:30 pm
    We seem to always be looking for the next quick tip, idea, or feature to implement for our next conference. But not so fast — there’s some work that needs to be done first. Just copying someone else’s success and ideas is an easy way out. Give Me Your Great Ideas…Fast! We like to see and hear about others’ great ideas. We like lists of practical tips or steps to solve an issue. Then we copy them for our own meetings. We’re just like our conference attendees. When we attend a conference, we want to pack in as many industry education sessions as possible to give us the (insert…
  • Become A Ridiculously In Charge Rock Solid Conference Leader

    Jeff Hurt
    19 Jan 2015 | 11:38 am
    Every person in a team is a leader. ~ Alison Levine, 2015 PCMA Convening Leaders. Leadership matters! Whether leading an entire conference team or working in a meetings department as part of a team, leadership matters. So are you a conference leader? Do you lead others in a way to get their brains, hearts, minds and souls to see a strategic picture that leads to results? Or do you just follow others’ directions allowing whatever to happen? You Choose Your Role The challenge you face as a conference organizer or meeting planner is taking on the role of being a ridiculously in charge rock…
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    Membership Marketing Blog

  • Now Open: The 2015 Membership Marketing Benchmarking Questionnaire

    8 Jan 2015 | 12:08 pm
    We have just launched the questionnaire for the 2015 Membership Marketing Benchmarking Report and I want to invite you to participate.The annual Benchmarking Report is the association industry’s most comprehensive study on membership marketing and gives you the opportunity compare your organization against almost 1,000 other associations.If you are a previous participant, please use the personalized link that you received in our email directed to you.  If you have not received an email invitation to participate, you may use this linkThe survey should take less than 20…
  • 10 Tips for Increasing the Stickiness of Your Membership

    5 Jan 2015 | 7:59 am
    We all want to increase membership retention.  Here are some tips that you can implement this year to help make your membership stickier and encourage members’ to stay with your organization.1.      Increase the number of contacts and relationships you have within a member’s organization.  This is particularly applicable for trade group memberships where it is important to identify the membership champion, decider, approver, and user.2.      Reward continuous membership tenure with loyalty points or recognition with a “member…
  • Membership Recruitment Dues Discounts: The Do’s and Do Not’s

    2 Dec 2014 | 12:59 pm
    The other day, I received a membership recruitment mailing offering an end of the year 50% off first year dues discount from a respected professional association.As a reader of this blog, you may know that I believe in making special offers available to recruit prospective members.  And done wisely, a special offer will produce more than enough new members to pay for the discount or premium and future renewal rates will only be marginally affected. However, there is a difference between a well-planned, tested, and strategic use of a special offer and -- to use a football term -- an end…
  • Lifecycle Marketing: The Foundation for Membership Marketing

    15 Oct 2014 | 1:47 pm
    At this time of year, many of my clients are working on their 2015 membership marketing plans.  If that is the case for you, be sure to step back as you plan and keep in mind the big picture.  Membership is all about relationship.  There is a marketing lifecycle that you need to keep in mind.   In membership, the marketing lifecycle segments the membership experience into five consecutive steps:1.      Awareness is when prospects first discover you.Awareness is typically developed through a proactive online presence using the multiple…
  • Presentation Materials for the 2014 Membership Marketing Benchmarking Report

    9 Sep 2014 | 1:59 pm
    Often I hear that readers of this blog use statistics from the Benchmarking Report for board and volunteer presentations.  To make presenting this information easier, I have uploaded a presentation ready copy of the report.  Feel free to use it.   My only request is that you provide attribution with any data from the report that you present.   The Membership Marketing Blog is written by Tony Rossell, Senior Vice President of Marketing General, Inc. For more information, contact Tony at Tony@MarketingGeneral.com.
 
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    Reid All About It

  • Writing with Gusto

    deirdrereid
    22 Jan 2015 | 6:39 pm
    If you’re looking for me, check out my food blog, Grabbing the Gusto. I write several times a week over there. You can also find me online writing on the blogs of some of the best technology vendors in the association market, but I’m doing that undercover in collaboration with some of the best brains in the industry. I’m also helping them with case studies, white papers, tip sheets and articles. And now for my exciting news: I just signed a contract with a publisher to write a book about strategies for living in small spaces. This opportunity fell into my lap, or, more…
  • Schedule Some Time at the Front Desk

    deirdrereid
    10 Nov 2014 | 9:40 am
    I have a question for association, membership and marketing execs: How often do you pick up the phone at the front desk or in the call center? Nina Simon is the Director of the Santa Cruz Museum of Art & History and blogs at Museum 2.0. Her “guilty pleasure” is a smart idea. She also told me she spends about ten hours a month in the galleries with visitors. That’s like a free focus group! Imagine how those visitors feel when she talks with them. The museum is no longer an intimidating institution – although I’m sure her museum has never been considered that during her watch –…
  • Does Your Organization Pass the Toothbrush Test?

    deirdrereid
    19 Aug 2014 | 1:49 pm
    Before Google makes an acquisition, the target company must first pass co-founder Larry Page’s toothbrush test: Is the company’s product or service used regularly to make people’s lives better? How does your organization live up to that test?  Do your clients or members depend on something you provide to do their jobs? Does that product/service improve their professional or personal lives? Does it help them reach their goals? If not, it’s way past time to research your market, talk to people and find out how you can meet their needs in a way that no other organization can. If you…
  • Meet You in Nashville: Where to Eat During #ASAE14, Part 3

    deirdrereid
    8 Aug 2014 | 6:01 am
    It’s time for #ASAE14! A bunch of my friends are already there but I’m not arriving until late Saturday afternoon. Here’s the last in my series of post about Nashville dining. I covered downtown restaurants in Part 1 and restaurants in Germantown, Midtown and Music Row as well as Nashville’s hot chicken restaurants in Part 2. If you decide to play hooky on Sunday morning and go out for brunch, the Nashville Guru and Visit Music City each have a list of their picks.  I’m going to Adele’s (Twitter, Instagram) in The Gulch on Monday night with my DelCor pals. Decisions,…
  • Meet You in Nashville: Recharge with Art at #ASAE14

    deirdrereid
    7 Aug 2014 | 3:53 pm
    When I went to Nashville in May for the digitalNow conference, I expected to be wowed by Nashville’s music scene, but I was blown away by the art that surrounded me everywhere I went. I wasn’t expecting that. I can think of no better way to recharge your brain than to spend some time enjoying art. Any kind of art will do but all you have to do to feast your eyes on some visual art is to stroll through the halls of the Music City Center or cross the street and wander through the Omni. Most hotels have thematic bland art in their public areas, hallways and rooms. Not the Omni. But then…
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    SocialFish

  • [Cool Infographic Friday] 2015 Social Media Image Sizes

    Maddie Grant
    23 Jan 2015 | 4:00 am
    Bookmark this! Here’s the source. —————– (photo credit)
  • The Future of Association Management Systems

    Maddie Grant
    22 Jan 2015 | 4:00 am
    What’s the future of AMS? This seems to be the question that has haunted association execs for more than 25 years when the initial association management system hit the not-for-profit marketplace. You get a different answer depending on who you speak with, but put on the spot were 5 of the industry’s leading AMS provokers for a panel discussion at ASAE’s 2014 Technology conference held in December at the Gaylord National Harbor just outside of Washington DC. Represented were Teri Carden, Founder of ReviewMyAMS.com, an online AMS review service; Sig VanDamme, CCO and Founder of…
  • YOU’RE INVITED: Community Manager Appreciation Day, Washington DC #CMAD

    Maddie Grant
    21 Jan 2015 | 4:00 am
    Next Monday, January 26 is Community Manager Appreciation Day! How awesome is that? Community is what we all do, and we’re passionate about it. Let’s use this time to share our passion. Definitely check out what’s going on for CMAD this year, including 24 hours of Google+ hangouts and Community Manager Appreciation Awards, on the official website. Higher Logic and The Community Roundtable decided that community managers deserved the entire month of January to celebrate. They’re hosting a nation-wide celebration with events in six cities—from Lunch & Learns to Google+ Hangouts…
  • A Culture of Content

    Maddie Grant
    20 Jan 2015 | 4:00 am
    Really like this Altimeter deck. Click the webinar link for a replay. “When content becomes an ingrained part of an organization’s culture, content strategy functions like a well-oiled engine, producing, circulating, and begetting content, creating numerous efficiencies in the process. In this 1-hour webinar, learn how companies evangelize, reinforce, and institutionalize the importance of content throughout and beyond the marketing organization. Rebecca Lieb and Jessica Groopman share findings and recommendations from their report, Culture of Content.” [Slides] A Culture of…
  • Seven Simple – Yet Powerful – Tips to Grow Facebook Engagement

    Editorial
    19 Jan 2015 | 4:00 am
    Guest post by Drew Bernard, CEO at ActionSprout. ———- Can a few simple modifications to a social action drastically improve the number of supporters driven to action? Yes. Here’s a great example of how one organization improved the performance of their Facebook social actions by 300%. Polar Bears International, a Montana-based organization dedicated to saving these striking creatures, launched a successful social action campaign during Polar Bear Week, annually held the first week of November. The first Facebook social action they posted inspired… 1,142 people to…
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    Mariner Management

  • Learning from Others: What I'm Reading

    22 Jan 2015 | 6:25 am
    Shifting from product to service, the c's of successful teams, examining your website, your LinkedIn profile and your membership recruitment lanaguage ... from my reading list.
  • I resolve to ...

    5 Jan 2015 | 11:18 am
    It’s the first Monday of the New Year and many of us have headed back to work, school or whatever routine that is part of our daily lives. It is also the day when we start getting serious about those New Year’s resolutions we so eagerly made just last week.  And it's the day that marks the beginning of the end because we all know we’ll scrap the whole resolution thing – if not most of it – by March. But don’t despair. We can make it past March if we are just a bit more creative with some fun thrown in.
  • We're so glad we had this time ...

    31 Dec 2014 | 2:05 pm
    In Carol Burnett's immortal words, we're so glad we had this time together! And we look forward to more time in the company of friends and colleagues in 2015!
  • Engaging Your Team in 2015

    23 Dec 2014 | 1:10 pm
    The most common lament we hear (ok it’s tied with “we can’t find volunteers”) is how can we get the volunteers to actually do what they say they will. As we’ve always said here at Mariner, volunteer management is really HR management and so the many principals for motivating employees are relevant.
  • New Year's Resolution Time!

    18 Dec 2014 | 12:45 pm
    The year is almost done, which means many of us are starting to ponder our New Year’s Resolutions (again!). We’ll spend the coming days in quiet reflection on where we failed in 2014 and how we can better ourselves in 2015. Whether it’s making changes to our physical, mental or spiritual well-being, we’ll forge ahead with a list of resolutions written in the spirit of renewal. And we swear that this time, we’ll do it all!
 
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    Condo Association Management Blog

  • Should Condo Associations keep law offices on retainer year-round?

    25 Jan 2015 | 5:00 am
    I am a condo unit owner in a Florida Condo Association.  I have also been a Board of Directors member for two years. Is it standard practice for Condo Associations to have a law office on retainer at all times? I feel this is an expense we may be able to lower in order to meet our budget obligations. Thank you.
  • Texas HOA seeks to remove property management company

    24 Jan 2015 | 5:00 am
    My Texas HOA is in an adversarial position with our property management company. We cannot get a list of owners or financial records from them, and cannot even determine if there is a legitimate Board of Directors in place. Is there an easy way to remove the property management company, or will our HOA have to hire an attorney?
  • Georgia condo unit owner pushing to have HOA FHA approved

    23 Jan 2015 | 5:00 am
    I have been on the Board of our small Georgia Condo Association for just over a year now. The HOA has a total of 27 condo units. One of our condo owners wants the Condo Association to become FHA approved so he can get FHA refinancing. I, along with two other Board members, feel the costs, time, paperwork, and disadvantages to becoming FHA approved are simply not worth it. The condo owner is persistent, and I’m afraid he may end up suing our HOA. My opinion is that the Board should making decisions based on what is good for the Condo Association as a whole, not just one condo unit owner.
  • City lists Michigan Condo Association as a 'business'

    22 Jan 2015 | 5:00 am
    I live in a Michigan Condo Association.  The city attorney has recently listed the Condo Association as a ‘business’. Does this mean that the Condo Association is making a profit? I was under the impression that Condo Associations are non-profit. Have things changed in the past 10+ years?
  • New Jersey Condo Association having trouble getting assessment fee

    21 Jan 2015 | 5:00 am
    I am on the Board of my New Jersey Condo Association. We have a condo owner who is refusing to pay a $400 snow assessment fee from 2010. Long story short, we have placed a lien on their property, as their total is now up to $2,700 after four years of fines and lawyer fees. I’m told that all we can do at this point is tow their car from the property or go to court for a judgment. I’m also told that the court will likely throw out most of the fees, so the only leverage we have left to get our money is to tow the car. The property management company is stonewalling this. The Board has told…
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    Cynthia D'Amour - Transformation in Progress

  • You Are Invited…

    Cynthia D'Amour
    22 Jan 2015 | 9:45 am
    To the January 2015 PEP Club Community Co-Creation Call To celebrate the debut of the Powerful Woman PEP Club, I want to personally invite any woman to join us for the first Community Co-Creation Call. The focus for January is: Getting Beyond Stereotypes of Powerful Women: You Do NOT Need to be Fixed! There are many stereotypes about who is a powerful woman and who is not. Often based on things we can’t change. How do you get beyond the stereotypes and into the heart of your real power? The PEP Club Community Co-Create Call is out time to dig into what kind of stereotypes you are facing…
  • The Powerful Woman PEP Club is Now Open and Looking for Charter Members

    Cynthia D'Amour
    21 Jan 2015 | 2:29 pm
    First there was the 30 Days to a More Powerful You! Program.  The goal: to help women own their feminine power more with results in just a month. We hone in on key strategies to make the biggest difference. Have a major focus on growth. Now I’m excited to share the debut of the Powerful Woman PEP Club! The PEP Club is designed to support women over time as they come together to become more powerful. The monthly PEPs (Powerful Exploration Package) are a multi-media collection of learning that focuses on skills, attitudes and strategies to help you find success as you embrace your…
  • What Does Your Body Say?

    Cynthia D'Amour
    15 Jan 2015 | 12:15 pm
    Great clothes. Fabulous hair. Perfect makeup. All trumped by how you hold your body. When you don’t feel powerful it shows. In how you sit or stand. The way you hold your head. Power is an internal job expressed externally. It’s all about you. Wonderful, amazing you. You aren’t broken – you just need to unleash your power. If a hidden camera took a photo of you at work today, what would your body say about your power? Not sure what you need to do to change your power story? The 30 Days to a More Powerful You! program can help. Register now – the next…
  • Real Contact Still Matters

    Cynthia D'Amour
    14 Jan 2015 | 10:08 am
    Melanie (not her real name) is chair of a fairly powerful team for her professional association. She worked her way up to chair. It’s her year to shine. And further establish herself as a powerful leader. Her association invested in online space for all their volunteer efforts. Melanie is an avid user. Posts everything in the system. Even lets it auto-send meeting notices. All members need to do is remember to check in periodically. But they don’t. So meetings are missed. Members are frustrated. There is also grumbling about Melanie as a leader. They don’t feel like a team.
  • Pop Went the Tire!

    Cynthia D'Amour
    12 Jan 2015 | 5:51 pm
    Last week I flew home in the middle of a nasty and frigid snowstorm. I wasn’t arriving until 7:30 PM. I asked James to bring an extra blanket with him. I had worn lighter clothes and was not prepared for the chill. When James picked me up he was already a bit frazzled. The roads were slippery. The snow made it hard to see. Although just under 30 miles away, it had taken him forever to get to the airport. We got my luggage in the car and me bundled with the blanket. Slowly pulled back out to drive home. My intuition was going wild with red flags. When we turned onto the main road, I…
 
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    Blog

  • Make 2015 Different for your Association

    22 Jan 2015 | 5:00 am
    Be honest. How are those New Year’s resolutions holding up? Is January 2015 starting to feel a little like January 2014? Which felt like 2013? And so on? Remember when you were younger and every year held something different: new experiences, new friends, new growth! Somehow when we reach adulthood that magic fades and the years start to run together. 2015 is the year you break out of that cycle! Make 2015 different! New! Productive! Dynamic! And Engaging! Here’s how.
  • Making the Most of Your Day: 5 Tips for Better Productivity in Your Association

    21 Jan 2015 | 5:00 am
    If you’ve wished you could hire a lifeguard for your association because you’re tired of treading water and you’ve been watching that wave on the horizon with increasing fear, you’re not alone. According to a recent study from the nonprofit Families and Work Institute, over half of Americans polled admitted to feeling overworked or overwhelmed at least once in their current position. Half of that number came from small staff associations.Okay, so I may have made that last part up, but doesn’t it feel that way sometimes? You wear many hats and have only one head. Sometimes that…
  • Four Tips for Running More Effective Meetings

    20 Jan 2015 | 5:00 am
    Meetings are an inevitable part of our everyday lives. But while some are necessary and extremely productive, others leave us scratching our heads and wondering, “Why am I even here?” It’s these inefficient meetings that hurt associations the most. When members feel like their time is being wasted, they’re more likely to withdraw from meetings, and even worse, an association altogether. So how can you improve your meetings to keep members happy and engaged? Here are four tips:
  • Six Steps for Handling Member Complaints

    19 Jan 2015 | 5:00 am
    Despite an association’s best efforts, complaints happen. But no matter what the cause, unhappy members are still members and it’s important for associations to try and make them happy again. If you’re thinking, “easier said than done,” then take a look at these six steps for handling member complaints. 
  • Refreshing Your Website for the New Year

    16 Jan 2015 | 5:00 am
    As we settle in to 2015, January is a great time to take a good look at your website and consider giving it a facelift. While the project might seem overwhelming at first, there are some simple things you can do to renew the website’s look and feel, starting with the Home Page.
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    Jeffrey Cufaude, Idea Architects

  • Why "It's OK to Fail" Doesn't Work

    Jeffrey Cufaude
    4 Jan 2015 | 6:34 pm
    Failure has become a fetish you can't avoid. Media profiles focus on what entrepreneurs and other leaders have learned from their failures.  Conference panels regularly feature thought leaders discussing the importance of failure. Here in Indianapolis last year, we celebrated failure with an entire day devoted to the topic: Fail Fest.That all of this is happening is not surprising. As the desire to innovate has taken hold in institutions of all forms (education, government, nonprofit, and corporate), the admonishment that "It's OK to fail" has increased in both volume and…
  • The More Appealing Appeal

    Jeffrey Cufaude
    2 Jan 2015 | 7:38 am
    I am always thankful to get past December 31 of any year. It's not because I hate New Year's celebrations or all the talk about a clean slate, making resolutions, or starting a diet.January 1 means we have 360 days or so until charities and other nonprofits send out their well-intentioned, but often underwhelming last minute year-end solicitations.If you want to make a new year's resolution that may help with your friend-raising or fundraising, let me suggest a simple one: stop using mass messaging that treats all recipients the same.Say what?In a four-hour span on December 30, I received…
  • The One Way to Deliver Unwelcome News

    Jeffrey Cufaude
    14 Dec 2014 | 10:25 am
    Imagine you are leaders of an important community institution, one some might even describe as beloved.  You have a difficult policy change to announce, one presumably driven by relevant data and reflecting the best option from among many that were thoughtfully considered. Despite the case you can make for it, the decision is not going to be popular with many. How would you share it? Did you answer "never really come right out and say it in an obtuse two-page press release"?  Because that was the approach the Indianapolis Museum of Art (and presumably the PR firm that advises…
  • Speaking from Experience: How to Be a More Confident and Competent Presenter

    Jeffrey Cufaude
    9 Dec 2014 | 1:40 pm
    18-year-old me getting a bit choked up as I deliver my final address as state president of the Illinois Association of Student Councils to about 1000 people at the convention closing banquet.What have you learned from your more than 30 years of keynote speaking and workshop facilitation?That was the question a graduate student recently asked when interviewing me for one of his classes. Poor guy. That one question became the basis of our entire interview.After it concluded, I reflected a bit more and decided that sharing my key responses might be of value to others looking to be a more…
  • 15 Books to Jumpstart Your Creative Mojo

    Jeffrey Cufaude
    29 Nov 2014 | 7:25 am
    She leaned across the table and whispered to me in the most conspiratorial tone, "I'm suffering from a bit of creative ennui." She pulled back and let out a simultaneous guttural laugh and moan that caused others in the coffeehouse to look our way, "Oh who am I kidding, I am fresh out of both ideas and inspiration.""What am I to do?" wailed my generally stalwart companion.  As I am wont to do in these moments, I reached below the table, grabbed my messenger bag, and pulled out a stack of 15 books, each of which I knew might be part of the creative cure she sought.  I kid. I don't…
 
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    Wired 4 Leadership

  • Six Ways to Attract Engaged Members in 2015

    Kerry Stackpole
    6 Jan 2015 | 7:22 am
    Will “Castle and Moat” Strategies Help You Win Engaged Members? Active, engaged members remain the number one challenge for associations and professional societies. Why do so many nonprofits end up leaving them stranded? There are great strategies for assuring success in recruiting, retaining and engaging members if you’ll commit the time and resources to making … Continue reading Six Ways to Attract Engaged Members in 2015 → You are reading Six Ways to Attract Engaged Members in 2015 from the Wired 4 Leadership blog.
  • Showing The Love for Wired 4 Leadership 2014

    Kerry Stackpole
    23 Dec 2014 | 8:10 am
    Leaders have a lot to learn, me included. While you may be tempted to dismiss this notion as trite or cliché, it is and remains the central tenet of effective leadership. The rate of technical progress is increasing exponentially, we are discovering more effective ways to use our brains and bodies to learn, and leaders … Continue reading Showing The Love for Wired 4 Leadership 2014 → You are reading Showing The Love for Wired 4 Leadership 2014 from the Wired 4 Leadership blog.
  • Leaders: Five Ways To Step It Up in 2015

    Kerry Stackpole
    2 Dec 2014 | 6:35 am
    The economic reality of 2014 was far better than many expected.  Unemployment fell to its lowest level in six years, the stock market climbed to historic highs, gasoline prices fell and commercial interest rates remained steady and low. The continued gridlock in Congress and the coming shift in majority control fuels some uncertainty and likely … Continue reading Leaders: Five Ways To Step It Up in 2015 → You are reading Leaders: Five Ways To Step It Up in 2015 from the Wired 4 Leadership blog.
  • Happy Thanksgiving Day

    Kerry Stackpole
    27 Nov 2014 | 4:00 am
    “I run from hate, I run from prejudice, I run from pessimists . . .” * To our readers, colleagues and friends throughout the United States may this Thanksgiving Day holiday bring you moments of reflection, renewed optimism and visions of hope shared amidst the companionship of good friends and loving family. Our best wishes … Continue reading Happy Thanksgiving Day → You are reading Happy Thanksgiving Day from the Wired 4 Leadership blog.
  • Leaders! It’s Time For A Fresh Perspective

    Kerry Stackpole
    20 Nov 2014 | 11:22 am
    Leaders have a big problem, which means you may have a big problem, too. When uncertainty is the new normal, how is it possible to lead others? Increasingly, leadership resilience (and lots of it) is your most valuable skill. Your confidence comes from your ability to bounce back and persevere even in the face of … Continue reading Leaders! It’s Time For A Fresh Perspective → You are reading Leaders! It’s Time For A Fresh Perspective from the Wired 4 Leadership blog.
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    Find Your Passion. Land at the Top.

  • New Year, New Job — How to Survive Your First Week

    Career Coach / Resume Writer for Association Executives
    13 Jan 2015 | 4:00 am
    After weeks or months of searching, you are finally starting a new role. Even as an established professional, the first week at a new position can be intimidating. Here are tips to help that week run as smoothly as possible. Take copious notes — Be ready to jot down everything from your supervisor’s schedule, to names of major clients, to where to find the extra coffee filters. The first week is filled with information overload, and in the stress and excitement it’s natural that some things will get lost in the shuffle. Spend some time at the end of each day organizing your…
  • The Four Tips Job Seekers Should Know About Working with Executive Recruiters

    Career Coach / Resume Writer for Association Executives
    9 Dec 2014 | 4:00 am
    Executive recruiters provide a useful service by determining the best candidates for open positions. This process helps businesses identify candidates who can fulfill the job, are dedicated, and will fit within the work environment. When seeking a job, it is important to look at executive recruiters as partners who can give you a leg up when climbing the ladder of opportunity. Use the four following techniques to dramatically improve your chances of employment while using an executive recruiter. View the recruiter as a long-term partner. When working with a recruiter, it is important to…
  • Tips on handling off-the-wall job interview questions

    Career Coach / Resume Writer for Association Executives
    4 Nov 2014 | 4:00 am
    Employers have started a new trend that seems to be sticking. Rather than jumping into interviews with a traditional question, many of today’s employers are asking questions that are completely unexpected. For example, employers have asked what the applicant would do with a brick if they had one, or to “Estimate the number of diapers found in the entire world.” These are questions that are designed to see whether you can respond well in a difficult situation, and they test your analytical ability. Here are some tips when that off-the-wall job interview question comes your way: Stay…
  • What Will Your Former Employer Really Say About You?

    Career Coach / Resume Writer for Association Executives
    20 Oct 2014 | 12:54 pm
    So you’ve completed the first round of interviews – and perhaps the second – with flying colors towards that cherished new job. At this point, a prospective employer will begin to check the quality of your references and recommendations from previous employers, and these recommendations can make or break your prospects. Have you done your due diligence in ensuring that they will be an asset, not an albatross, to your job application? Allison & Taylor Inc., a professional reference-checking firm, reports that approximately 50% of the references they check receive an assessment of…
  • How to Manage Your Supervisor to Enhance Your Career Prospects

    Career Coach / Resume Writer for Association Executives
    7 Oct 2014 | 5:00 am
    If your manager, supervisor, or boss likes the way you perform, he or she has the power to recommend you for promotions and to reward you with bonuses or pay increases. On the other hand, they can pass you by, giving opportunities to others, and even plan your exit from the company if they feel you aren’t a fit. Managing your boss is an important skill in the modern workplace for these reasons. The following tips will help you to maintain a positive working relationship with your supervisor and enhance your prospects for future career advancement. Understand what they want. Do you…
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    Latest Buzz - The Membee Blog

  • Membee Gets Enhanced Personalization

    Michelle Hui
    19 Jan 2015 | 3:29 pm
    With the diverse range of fields Membee users are a part of, we understand that not all “contacts” are called employees. Learn how you can change the field labelling to reflect the structure of your membership and to create a better experience for your members. The description of people who are related to an entity, whether the entity is an organization or a family can vary. Sometimes they are people, sometimes a contact, or sometimes both. Previously, the contact label of “employee” was used throughout Membee. Now you can set the contact label to be whatever you would like. In the…
  • Exciting New Features Coming in 2015

    Michelle Hui
    12 Jan 2015 | 3:41 pm
    Here at the hive, we’re always looking at ways of how we can help save you time. 2015 will be no different, and we have some new exciting features coming your way! Responsive Design With increasing accessibility to websites via mobile devices, we are looking at making Membee’s online features mobile friendly through responsive design.  What is Responsive Design? Responsive design is essentially having a website/features that work on desktop browsers and mobile devices. It will be desktop and mobile device friendly. The benefits of having this are: No added cost; all the widgets are…
  • Major Feature Releases of 2014 - A Bees Reminiscence

    Michelle Hui
    18 Dec 2014 | 3:37 pm
    2014 has been a busy year with many exciting features released to help significantly reduce your admin time. Who knew bees could accomplish so much within 365 days?! Here are some of the highlights from this past year: Let Membee Do the Work For You This is arguably the biggest feature we have ever released ! 2014 saw the introduction of Automations. Automations are simply tasks that you set up Membee to complete for you. Our first set of Automations provided you with the ability to completely automate what we refer to as your “Membership Life Cycle.” This includes: Signing up new members…
  • Powerful Year End Reports to Recap 2014 Plan 2015

    Michelle Hui
    9 Dec 2014 | 4:30 pm
    Just seemed like yesterday it was the end of 2013 and 2014 was just beginning. For many Membee clients, the end of the year marks the end of the business year as well. We would like to remind everyone that it is a great idea to run a series of reports for the year end to give you a quick snapshot of the membership and financial activities for 2014. By the way, if the year end for your organization is at a different point in the calendar year, the best practice would be to run these reports when your fiscal year concludes. Gain Insight & Preserve 2014 History [click image to enlarge]…
  • Effective Upselling to Members When They Join

    Michelle Hui
    1 Dec 2014 | 3:35 pm
    Want to make it easy for your new members to be engaged with your organization right from the time they sign up?  Did you know that with Membee’s New Member Sign Up form, you can offer your new members additional items to purchase at the same time they purchase their membership? Here are some highlights of having additional items on your New Member Sign Up: You can present additional optional or required items including: Offering new members the convience of additional purchases such as a ticket to your upcoming events Offering new members a voluntary purchase such as a donation The…
 
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    The Chamber Pros Community

  • Hosting Events at Chamber Member Businesses

    Christina Green
    23 Jan 2015 | 3:00 am
    Many chambers host events at member restaurants, bars, hotels, and other hospitality-based businesses but don’t limit yourself. There may be other businesses in your community interested in hosting your next event. Get Your Members Out in the Community   If your chamber office isn’t suited to host events, or you simply want to increase your sponsorship […]The post Hosting Events at Chamber Member Businesses appeared first on The Chamber Pros Community.
  • Are Chamber Job Titles Important?

    Christina Green
    22 Jan 2015 | 3:00 am
    We’ve all seen the zany job titles that are coming out of companies working at becoming more engagement-focused — chief engagement officer, customer solutions rep, director of customer success. I saw one this morning that I really liked. An association is looking for a member value and experience associate. Most chambers don’t have the luxury […]The post Are Chamber Job Titles Important? appeared first on The Chamber Pros Community.
  • Grow Your Relationships and Grow Your Chamber with this Tip

    Frank J. Kenny
    21 Jan 2015 | 12:31 pm
    Chamber Pros Insider Tip #192 Happy Wednesday. Hope you are having a great day. Yesterday we explored the French Quarter of New Orleans on our bikes and had a yummy southern meal. Please don’t ask about the beads : ) On to today’s Chamber tip Do you want to grow your organization? One of the keys is […]The post Grow Your Relationships and Grow Your Chamber with this Tip appeared first on The Chamber Pros Community.
  • Explaining Member Benefits to Long-Time Chamber Members

    Christina Green
    21 Jan 2015 | 3:00 am
    One of the reasons people don’t renew is because they’re not using their member benefits to their fullest. They simply don’t know what the chamber can do for them but getting them to attend a “Chamber 101″ class, after years of membership is difficult to do. That’s why one of the members of the Chamber […]The post Explaining Member Benefits to Long-Time Chamber Members appeared first on The Chamber Pros Community.
  • Look Like an Image Creation Wizard with this Chamber Tip

    Frank J. Kenny
    20 Jan 2015 | 9:38 am
    Chamber Pros Insider Tip #191 How’s your day going? Today’s my birthday so you can bet Norma (and Trixie) will make it a great one. She already put together this fun photo collage of our journey this past year. And, she has informed me that today (and tonight) we will be celebrating in New Orleans! (I think […]The post Look Like an Image Creation Wizard with this Chamber Tip appeared first on The Chamber Pros Community.
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    XYZ University

  • Rookie Talent: Avoiding a Kodak Moment

    Sarah Sladek
    7 Jan 2015 | 2:07 am
    During most of the 20th century Kodak held a dominant position in photographic film, and in 1976, had an 89% market share of photographic film sales in the United States. Kodak began to struggle financially in the late 1990s as a result of the decline in sales of photographic film and its slowness in transitioning to digital photography. In 2012, the company filed for Chapter 11 bankruptcy protection. The Kodak name became synonymous with a resistance to change, but it’s not just innovation the company lacked. In 2011, Kodak made the list of Top 10 Fortune 500 Employers With Older Workers,…
  • What would Scrooge do?: Planning for workforce future

    Sarah Sladek
    18 Dec 2014 | 12:35 pm
    Tis the season for the celebration of one year’s end and another year’s beginning. Amidst all the champagne and time spent with family and friends, I encourage you to ponder the future–but perhaps a little differently than usual. Most of us are familiar with the famous story by Charles Dickens, A Christmas Carol. In the story, a miser named Ebenezer Scrooge is visited by three ghosts: Christmas Past, Christmas Present, and Christmas Future. Scrooge finds the third ghost the most fearsome, and the ghost’s warnings about his future transform him from…
  • Culture and the Bottom Line: Why burritos are outperforming the S&P 500

    Sarah Sladek
    8 Dec 2014 | 6:51 am
    You can’t put a price on culture. Or can you? Danny Meyer is a renowned New York City restauranteur and the CEO and founder of Union Square Hospitality Group. He believes success in any business is based on culture. In 2009 Meyer appeared on Jim Cramer’s show Mad Money. On the show, Cramer’s producers surprised him by wheeling out a tray featuring food from various public restaurant companies: a lobster from Red Lobster, a bowl of spaghetti from the Olive Garden, a Big Mac from McDonalds, a steak from Ruth’s Chris Steak House, and a burrito from Chipotle. Cameras are on Meyer and…
  • Want to ace the interview? Strategies for Gen Y job-seekers

    Sarah Sladek
    4 Nov 2014 | 4:40 pm
    Did you know? One of the biggest complaints employers have about Generation Y (1982-1995) is that they’re not prepared for interviews, and many employers consider hiring Gen Ys a risk because they leave their jobs faster than other generations and they are difficult to manage. Prove that you’re a return on investment. Share a past work experience during the interview to help the employer understand how hiring you will bring the company more value than your salary. Bring a business card and samples of your work to the interview. Get a good reference – a knowledgeable expert with many…
  • Scary Stats 2014: 10 Terrifying Workforce Truths

    Sarah Sladek
    31 Oct 2014 | 4:00 am
    Brace yourself. This is scarier than any hairy spider, mean clown costume, or horror flick you could possibly see this Halloween. Last year, XYZ University sent out its Scary Stats debut, and it’s baaack and scarier than ever.  We’re counting the stats down, working our way to the scariest stat of them all. You can run, but you can’t hide!  Scary Stats 2014 10. Four million American Baby Boomers (1946-1964) retired this year. (Social Security Administration) 9.  55% of executives don’t have a process for conducting CEO succession planning (InterSearch…
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    managementtrust.com

  • Welcome 2015! - A Message from our CEO

    31 Dec 2014 | 10:34 pm
    Happy Management Trust New Year! On behalf of our nearly 600 employee owners, I wish you and your family a very happy and prosperous new year. As we say good-bye to 2014 and celebrate the beginning of the new-year, all of us at The Management Trust are able to reflect upon the many things for which we are grateful. The greatest of these are the men and women of our volunteer community boards with whom we have forged strong partnerships and even greater friendships.  It is through these relationships that we work together to make the community living experience of our roughly 450,000…
  • Reaching Out is On-going at The Management Trust

    31 Jul 2014 | 12:32 pm
    It was 9:00 am on Thursday morning, and our Tustin office was already operating in high gear! Nearly 100 employee owners from our Southern California offices had gathered together to partner with Stop Hunger Now in assembling nearly 40,000 packages of food!                       Stop Hunger Now is an international hunger relief non-profit organization that coordinates the packaging and distribution of food and other life-saving aid to people in developing nations. Founded in 1998, it has mobilized over 450,000 volunteers to send more than…
  • Emphatic Empathy, and why the Perception of a Problem is a Problem in the Customer Service Industry

    31 Jul 2014 | 12:25 pm
    Recently I was booking a flight for a visit to one of our divisions when I encountered a problem with the airline’s website. Unable to complete my ticket purchase, I was instructed to call customer service. I spent about 5 minutes following the instructions of the auto-attendant to press certain buttons to access certain menus. I finally gave up and started pressing “0” repeatedly until I was patched through to a “customer satisfaction” representative. After another 5 minutes of waiting on hold and being forced to listen to that god-awful, overly-processed electronica music, I was…
  • Casual For A Cause

    1 Jul 2014 | 4:47 am
             As one of our recurring Community Outreach projects, The Management Trust–Transpacific designates two months during the year as “Casual for a Cause” months. For those months, our employee owners are able to donate $2 for every day they choose to dress casually. The resulting funds are then donated to a charity or organizational need. June is our first “Casual for a Cause” month for 2014 and we have chosen to support the Wounded Warrior Project®. Wounded Warrior Project® (WWP) strives to honor and empower our Wounded Warriors and help…
  • Inspiring Each Other Through Taking The Journey

    2 Jun 2014 | 11:55 pm
      At the beginning of 2014 The Management Trust released a new mission statement: "To Inspire Each Other to Take Ownership of Our Potential" Now we have asked our employee-owners to submit their reflections on how this mission statement applies to them and their jobs. The sixth entry is posted here. If this resonates with you let us know by leaving a comment at the end of the article!   Inspiring Each Other Through Taking The Journey by Carla Hanchett, Division Assistant to V.P. of AccountingThe Management Trust-Northwest   Scene (My daughter is hurriedly searching the house…
 
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    Event Garde Blog with Aaron Wolowiec

  • Learning plans for the New Year

    Aaron Wolowiec
    20 Jan 2015 | 4:35 am
    January has nearly come and gone. It’s hard to believe. Just this week my chiropractor reminded me that 2015 is about 1/12 over. It seems like only yesterday I was gearing up for the hustle and bustle of the holidays: decorations, cards, presents, baking, parties and the like. And then New Year’s Eve passed us by in the blink of any eye, too. In fact, my friends and I caught the official countdown on TV just moments before midnight. I suppose that’s a testament to the good food, good conversation and good company. But the twinkling lights and the glittery decorations are now safely…
  • Meetings mean money for hotels in 2015

    Kristen Parker
    6 Jan 2015 | 6:06 am
    A new year means new professional development opportunities. Admittedly, I’m a PD nerd. So I’ve been excitedly surfing the web for all things writing, media relations and public relations. But if I have to pick, I’m going to choose an event hosted in a hotel with comfy beds, free Wi-Fi, probably a restaurant….and the list goes on. Thanks to PD nerds like me, in 2015 hotels should get a big financial boost. According to a new report by Social Tables, the meetings industry will hugely influence the profits of hotels. First up: cybersecurity. I touched on it last week in a post about…
  • Bonus content: Event Garde e-news – January edition

    Kristen Parker
    4 Jan 2015 | 1:29 pm
    Heidi Brumbach, CEO, Technisch Creative Q & A with Heidi Brumbach, CEO, Technisch Creative Q: New Year resolutions – Do you make them? Why or why not? A: I try not to make the same old resolutions like “lose weight,” “get organized,” etc. If I make a New Year resolution, it has to be specific, the timing has to be right and the goal has to be realistic, as well as measurable. Q: What do you consider to be the most valuable thing you own: when you were a child/teenager/now? A: This might make me sound like a soccer mom (I’m not), but I absolutely love my Town and Country…
  • A Happy New Year for meetings?

    Kristen Parker
    30 Dec 2014 | 5:05 am
    The champagne is chilling and we’re pumped to watch the ball drop as we find ourselves humming “Auld Lang Syne.” Yep. 2015 is nearly here. Maybe not quite so exciting for event planners, however. We know: It’s crunch time for you. Time to book all your conferences and events and finalize the budget. The past few months have been a bit harried, no doubt. That’s understandable since it appears 2015 might be challenging for meetings and events. That’s according to Meeting Professionals International’s Meetings Outlook (fall edition). The report, developed in partnership with the…
  • Lessons in leadership from 2014

    Kristen Parker
    23 Dec 2014 | 6:12 am
    This guest blog post by Mark Athitakis, a contributing editor for Associations Now, originally ran Dec. 22 on Associations Now. Athitakis has written on nonprofits, the arts and leadership for a variety of publications. He is a coauthor of The Dumbest Moments in Business History. You can follow him on Twitter at @MarkANMag. Mark Athitakis, a contributing editor for Associations Now. So, what did we learn in 2014? Part of me wants to say: Not as much as one would hope. Boards remain dysfunctional. Associations often are still slow-moving ships, particularly when it comes to globalization.
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    Association Adviser

  • The Best Ideas CAN Come From the Quietest People in the Room

    Association Adviser staff
    20 Jan 2015 | 8:37 am
    If you’re an introvert—or have a lot of introverts on your staff—we’ve got good news for you. Results of our latest unscientific reader poll show that your peers overwhelmingly agree that some of the... For more about this topic, click on the headline.
  • Talent Whispering

    Peter Weddle
    20 Jan 2015 | 8:10 am
    With all of the talk these days about social recruiting [recruiting through Facebook, LinkedIn, etc.], you’d think there would be a good understanding of how best to communicate with high caliber... For more about this topic, click on the headline.
  • Stuck for Ideas? Start with Sticky Notes

    Association Adviser staff
    20 Jan 2015 | 8:03 am
    Stuck for ideas? Not sure how to kick off your next brainstorming session? Some of the sharpest innovators in the business suggest not overthinking it. Even at IBM, they start with good old pens and... For more about this topic, click on the headline.
  • Keys to Making It Through 2015

    Hank Berkowitz
    20 Jan 2015 | 7:38 am
    It’s going to be a fast-moving, bumpy, exciting year. Strap in tight. Enjoy the ride and bag yourself a BHAG (Big Hairy Audacious Goal). The post Keys to Making It Through 2015 appeared first on... For more about this topic, click on the headline.
  • Best Way to Know Members?

    Association Adviser staff
    20 Jan 2015 | 7:34 am
    This month’s Corner Office profile shines on Pamela Hemann, FASAE, CAE, president of Association Management Services, Inc. and executive director of Leadership California, a professional network... For more about this topic, click on the headline.
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    Smooth The Path

  • The Rules Associations Make

    Amanda Kaiser
    22 Jan 2015 | 2:28 am
    Related: We undermine our member service every time we…  It’s not just what you say but what you do Rules, rules, everywhere there’s rules The post The Rules Associations Make appeared first on Smooth The Path.
  • Our Associations are Not for Everyone

    Amanda Kaiser
    20 Jan 2015 | 2:46 am
    What is your association’s penetration? That is a tricky question. On the surface it sounds simple. The formula is: the quantity of members we have divided by the total quantity of the kind of professional we serve. If we have 3,000 brand managers as members and there are 250,000 professionals with the title of brand […] The post Our Associations are Not for Everyone appeared first on Smooth The Path.
  • We Undermine Our Member Service Every Time We ….

    Amanda Kaiser
    19 Jan 2015 | 2:05 am
    “Don’t tell anyone you got this from me”, she stage-whispered as she added an extra wristband to the pile and slid the pile out the window to me. She looked just a bit nervous but also clearly wanted to make, me, the customer happy. Here was a 16-year old girl practicing great customer service but […] The post We Undermine Our Member Service Every Time We …. appeared first on Smooth The Path.
  • Association Love

    Amanda Kaiser
    15 Jan 2015 | 2:26 am
    Related: The two opposing forces associations deal with What I’ve learned from associations that excel Member-centric not membership-centric [guest post on Association Marketer] The post Association Love appeared first on Smooth The Path.
  • It Is Not Just What You Say But What You Do

    Amanda Kaiser
    13 Jan 2015 | 2:27 am
    Each time we say we love our members then develop policies that protect the association, each time we say we are the best, the premier then send out a badly designed bit of content, each time we say we provide great member service then don’t return calls, each time we say we are focused on […] The post It Is Not Just What You Say But What You Do appeared first on Smooth The Path.
 
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    NSC Strategies » Blog

  • Strategy Development is a Cycle, Not an Event

    Robert Nelson
    20 Jan 2015 | 5:40 am
    Part II Strategy development doesn’t end with the creation of a strategic document. In fact, it is an ongoing cycle. Strategy Development is a Process, Not and Event Part I provides an overview of many of the components of effective strategy development that occur prior to a strategy development retreat. This article focuses on the continuing strategy development cycle beginning with the strategy document. Developing good strategy requires thinking strategically at every turn and it evolves overtime. Good strategy is dynamic and requires constant observation of the marketplace with a…
  • Strategy Development is a Process, Not a Retreat

    Robert Nelson
    13 Jan 2015 | 5:40 am
    Part I Strategy development is an ongoing process, not something that occurs every three years. Yes, a strategy development retreat is a critical component of a healthy organization and a necessary element of nonprofit strategy development, but developing good strategy requires thinking strategically at every turn (strategic thinking culture) and an ongoing, institutionalized strategy development process. A comprehensive strategy development process consists of many components. Utilizing the components throughout the year will ensure solid market position awareness, contribute to the…
  • Dialogue: Six Fundamentals

    Robert Nelson
    9 Dec 2014 | 5:45 am
    In today’s fast paced world, does your board still take the time to dialogue? Yes, we engage in discussions and deliberate issues, but we rarely slow down and actually dialogue. Engaging in dialogue at board meetings can add value to an organization through the creation of new ideas, the formation of shared meaning, and the free flow of diverse perspective. Also, a practice of dialogue can contribute to strengthening trust and relationships between board members. Dialogue is the free flow of meaning between members of a board. The goal isn’t to sell a point, idea or position; instead, it…
  • Delegation: Six Steps

    Robert Nelson
    2 Dec 2014 | 6:00 am
    Effective delegation is often thought of as one of the most challenging management skills to master. Yet, delegation is one of the most powerful management skills. In fact, if you are not an effective delegator, you are shortchanging yourself, your employees and your organization. Successful delegation entails delegating the right things to the right people at the right time, along with the authority and resources needed to carry out the assignment. Delegating, of course, conveys a number of benefits beyond getting the job done. It is an important part of employee development, employee…
  • Protecting Against Groupthink: 17 Techniques

    Robert Nelson
    25 Nov 2014 | 6:00 am
    Groupthink is a phenomenon that acts as a barrier to good governance. It is a form of self censorship that causes a failure of critical thinking when the desire for group consensus overrides ones ability or desire to critique / challenge a position, present alternatives or express an unpopular opinion. It is often in play when groups reach consensus without critically examining an issue; there is an illusion of agreement or consensus: “it appears as everyone agrees, so let’s move on.” It occurs when there is a high level of group cohesion or a strong persuasive leader who articulates…
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    A Blog by Partners in Association Management

  • Precision Policies Can Protect Your Association/Non-Profit

    partnersinassociationmanagement
    22 Jan 2015 | 1:32 pm
    By Rachel Luoma, MS, CAE Let’s face it – if I say policies and procedures, most people will stop reading this blog, another group will yawn or shudder and a few (albeit very few) people get excited. If you are one of those people who likes details, organization and facts, then this blog is for … Continue reading Precision Policies Can Protect Your Association/Non-Profit →
  • What Happens Here Stays Here

    partnersinassociationmanagement
    20 Jan 2015 | 7:37 am
    By: Amy Bean Napier This week, many of our staff will be traveling to Las Vegas to work an annual trade and management conference for a national client. For the past 10 years, Las Vegas has utilized a number of variations of the marketing phrase “What Happens Here Stays Here” including the most popular “What … Continue reading What Happens Here Stays Here →
  • Don’t Give the Gift of Germs

    partnersinassociationmanagement
    16 Jan 2015 | 7:33 am
    By: Kim Barclay It is now 2015 and everyone is back in the swing of work and school after the holiday break.  The office where I work was closed the week of Christmas however my holiday break was ruined by illness.  I was incredibly sick that week and I certainly didn’t want to give the … Continue reading Don’t Give the Gift of Germs →
  • It’s Time to Take Your Christmas Tree Down

    partnersinassociationmanagement
    13 Jan 2015 | 1:25 pm
    By: Kristi Spargo Let me start off by saying that I am not a humbug. I in fact anxiously await the moment when that lazy December Saturday finally arrives, I pull out the ever-increasing bins of Christmas décor, I put on the Alvin and the Chipmunks Christmas CD (a childhood tradition carried over, much to … Continue reading It’s Time to Take Your Christmas Tree Down →
  • Don’t Hound Tech Support

    partnersinassociationmanagement
    8 Jan 2015 | 12:36 pm
    By: Amy Bean Napier Tech Assistant Sydney sniffing out the issues Tech support is an interesting job to have.  No one understands exactly what you do and no one ever needs you until they NEED you and then they want you RIGHT NOW.  And they will keep hounding you until you stop what you are … Continue reading Don’t Hound Tech Support →
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