Association Management

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  • Five Tips for Success with Ad Hoc Volunteers

    Spark Consulting
    Elizabeth Weaver Engel, CAE
    29 Aug 2014 | 6:59 am
    Thanks to ASAE’s 2008 Decision to Volunteer study, we know that our members are eager to volunteer. But thanks to generational trends and research, we know that our volunteers are looking for different volunteer experiences, more of the ad hoc or micro-volunteering type.     When you’re used to working mostly with standing committees, though, it can be tough to figure out how to create good ad hoc volunteer work. The top five tips to success are: Make a specific ask. Bad: “We need some articles for upcoming association enewsletters. Contact (generic email address)…
  • Are The Signs Pointing to Google+'s Demise?

    Maggie McGary.com
    Maggie McGary
    6 Aug 2014 | 1:34 pm
    As much as I liked the concept of Google+ (or is it Google Plus? There still seems to be no consensus), I can’t say I’ve used it a ton. When it launched three years ago, I was among the many who had high hopes for the platform, wishing it would replace Facebook. When that didn’t prove to be the case and its usefulness as a social networking platform never really seemed to take hold, there still were compelling reasons to use Google+, especially for businesses--the Hangouts feature, SEO and enhanced search listings for pages/people with Google+ profiles being the main ones. And for…
  • Steal And Adapt These Double Gulp-Worthy Ideas For Your Next Conference

    Velvet Chainsaw | Midcourse Corrections
    Jeff Hurt
    28 Aug 2014 | 9:57 am
    Most conference organizers and event professionals are always looking for the next great idea. I’ve recently come across several set-off-the-fireworks awesome event ideas. Consider borrowing them. And if you do steal them, make sure that you understand the principles underneath the issues they address. As well as how to adapt them to your context. Or you’ll fail at implementation! So go ahead and be a creative kleptomaniac as you adopt and adapt these gulp-worthy ideas. The Coffee Cantina The Conference Coffee Catina from Jeff Hurt The MPI SEC 2014 Conference offered it’s attendees a…
  • ASAE Session: Emerging Hybrid Membership Models

    Membership Marketing Blog
    19 Aug 2014 | 8:22 am
    Last week I had the opportunity to present at the ASAE Annual Meeting with Greg Melia and Krista Barnes on the opportunities and challenges associations are seeing with hybrid membership models.I also wanted to share the information and slides here. Hybrid membership models take a long term marketing concept called product line extension and apply it to an association’s membership product.  Many associations are moving away from a traditional “one size fits all” membership and instead offering a portfolio of membership options that allow a prospect to select a package that…
  • How to Remember What You Hear – A Simple, Research-Based Tip

    Mission to Learn - Lifelong Learning Blog
    Jeff Cobb
    26 Aug 2014 | 6:28 am
    Do you ever get frustrated because you listen to a story, presentation, or lecture, but later – sometimes as little as a few hours later – can recall little to nothing about it? Call it self awareness – or, perhaps more accurately, call it aging – but for whatever reason I have become increasingly conscious of the fact that I forget a tremendous amount of what I hear, even when I am listening with the intent of learning. As a result, I’ve been looking for solid, research-based tips on how to remember what you hear. One approach that seems both highly promising…
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    Spark Consulting

  • Five Tips for Success with Ad Hoc Volunteers

    Elizabeth Weaver Engel, CAE
    29 Aug 2014 | 6:59 am
    Thanks to ASAE’s 2008 Decision to Volunteer study, we know that our members are eager to volunteer. But thanks to generational trends and research, we know that our volunteers are looking for different volunteer experiences, more of the ad hoc or micro-volunteering type.     When you’re used to working mostly with standing committees, though, it can be tough to figure out how to create good ad hoc volunteer work. The top five tips to success are: Make a specific ask. Bad: “We need some articles for upcoming association enewsletters. Contact (generic email address)…
  • What I’m Reading

    Elizabeth Weaver Engel, CAE
    27 Aug 2014 | 7:21 am
    Quick list – there’s been lots of good stuff lately, but I’m sharing most of it via my Twitter feed these days. Great post from John Haydon about the human factors that influence email open rates (hint: it should be all about THEM, not all about YOU). I’m usually not a fan of “10 tips to be more productive” articles, mostly because those lists tend to be comprised of SERIOUSLY OBVIOUS stuff, but this one isn’t and it’s quite good. Jeffrey Cufaude shares 10 volunteer engagement crimes – which are you guilty of? What does your association do…
  • Membership Marketing on a Shoestring Budget, NAHB-Style

    Elizabeth Weaver Engel, CAE
    7 Aug 2014 | 4:26 pm
    I had the opportunity to present Membership Marketing on a Shoestring Budget for the National Association of Home Builders’ Association Leadership Institute earlier this week. As usual, when I deliver this session, I solicit great inexpensive marketing ideas from the participants as well. Here’s what the chapter leader smarties at NAHB came up with: Barter! Swap a trade show booth for an association need (like decorating or landscaping for your new office) Trade a membership for ad space, or a service (like with your local Better Business Bureau to handle conflict mediation for…
  • Adopting the Mission Command Mindset

    Elizabeth Weaver Engel, CAE
    29 Jul 2014 | 6:25 am
    A few weeks ago, the Washington Post ran an article about some of the latest developments in military leadership, and, as part of it, they shared the idea of the Mission Command Mindset. At its simplest, Mission Command dictates that senior leaders provide guidance and intent — the what and the why — and that subordinate leaders have maximum latitude to design the how. It embodies deep trust between senior and subordinate. In other words, senior leadership sets the vision, and all the details about how that vision is executed are pushed down to those closest to where the activity is…
  • Three Keys to Inspire New Ideas from Staff

    Elizabeth Weaver Engel, CAE
    15 Jul 2014 | 3:42 pm
    What does it take for associations to succeed at innovation? I’ve been doing some research on innovation initiatives in associations for a client and had written a bit about it for the Spark blog a few weeks ago. I recently had the opportunity to speak with Mark Athitakis from ASAE about what I’d learned in a little more length, and he wrote the following piece for Associations Now. They’ve graciously given me permission to share it. The best ideas for your association may come from your employees, but how do you get those ideas launched? Money matters, but so does trust and…
 
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    Maggie McGary.com

  • Are The Signs Pointing to Google+'s Demise?

    Maggie McGary
    6 Aug 2014 | 1:34 pm
    As much as I liked the concept of Google+ (or is it Google Plus? There still seems to be no consensus), I can’t say I’ve used it a ton. When it launched three years ago, I was among the many who had high hopes for the platform, wishing it would replace Facebook. When that didn’t prove to be the case and its usefulness as a social networking platform never really seemed to take hold, there still were compelling reasons to use Google+, especially for businesses--the Hangouts feature, SEO and enhanced search listings for pages/people with Google+ profiles being the main ones. And for…
  • Tired of Shutterstock Photos? 5 New Sources to Try

    Maggie McGary
    4 Aug 2014 | 9:09 am
    Is it just me, or are you, too, seeing the same old stock graphics at every turn online these days? Now that I’m writing and reading more in the technology and cybersecurity spaces, I’m noticing that there is a huge dearth of images to illustrate the explosion of content. All too often, posts about big data are illustrated with the same stock images of the same data center; posts about cybersecurity feature some variation on a lock with some kind of representation of “cyber” in the background...and so on. Especially as more and more tech companies invest in content marketing, I hope…
  • What You Need to Know Before You Install Facebook's Messenger App

    Maggie McGary
    29 Jul 2014 | 7:02 pm
    This morning when I logged onto Facebook (yes, still trying to break the habit), several friends were talking about Facebook forcing users to install Facebook messenger. Then I noticed the message from Facebook that soon they’ll be deleting access to Facebook messages from the mobile app, as all mobile messages will be going through their Messenger app. Why? This is the sole reason they give in their FAQs about the change:Why is this changing?Messenger is much faster. You’ll get new messages instantly and can reply right away. In fact, we’ve found that people reply about 20% faster on…
  • Social Media Sharing Gone Wrong--The White House is Compromising Users' Privacy

    Maggie McGary
    24 Jul 2014 | 1:19 pm
    If people were outraged about Facebook’s ethics violation when they conducted psychological experiments on unsuspecting and unconsenting users, I imagine they’ll be equally unhappy to learn about a new, persistent tracking tool that's being used to spy on users of millions websites. Aside from this Mashable post and a Forbes article, though, I’m not seeing many people talking about what I personally think is a pretty big deal.Long story short: researchers at Princeton University and KU Leuven University in Belgium just released a study titled “The Web never forgets: Persistent…
  • What Online Communities Can Learn About Events from DashCon

    Maggie McGary
    15 Jul 2014 | 2:10 pm
    If you read this blog, you already know I’m kind of obsessed with the topic of online community, particularly where associations and online communities intersect. I’ve written before about how online communities present a real threat to associations because they allow people to connect around a common industry or interest without all the governance stuff, overhead and general “we’ve always done it this way” mentality and operations of many associations.I will say, though, that despite my enthusiasm for online communities and, um, lack of enthusiasm for some aspects of association…
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    Velvet Chainsaw | Midcourse Corrections

  • Steal And Adapt These Double Gulp-Worthy Ideas For Your Next Conference

    Jeff Hurt
    28 Aug 2014 | 9:57 am
    Most conference organizers and event professionals are always looking for the next great idea. I’ve recently come across several set-off-the-fireworks awesome event ideas. Consider borrowing them. And if you do steal them, make sure that you understand the principles underneath the issues they address. As well as how to adapt them to your context. Or you’ll fail at implementation! So go ahead and be a creative kleptomaniac as you adopt and adapt these gulp-worthy ideas. The Coffee Cantina The Conference Coffee Catina from Jeff Hurt The MPI SEC 2014 Conference offered it’s attendees a…
  • Two Enormously Essential Questions Your Education Participants Must Answer

    Jeff Hurt
    27 Aug 2014 | 10:39 am
    Your education offerings only produce business value when participants transfer their learning to their work. Their applied learning to their job is the real reward of your education efforts. This means that your education offerings should be delivered in ways that are the easiest to learn and apply. Not delivered in ways that are easiest to create and present. The Two Vital Questions Whether your organization’s education programs are seen as valuable or worthless depends upon the response to two really important questions says the authors of The Field Guide To The 6Ds. Your participants…
  • Boost Your Strategic Thinking While Improving Your Memory Of Minutia

    Jeff Hurt
    26 Aug 2014 | 10:16 am
    How strategic is your thinking? Do you crave information? Do you believe that more is actually better? Do you desire data, data and more data? If you hunger after more and better ideas at all cost, your info-craving habits actually zap your brain’s energy. The persistent pace of focusing on details makes it more difficult for your brain to decipher and understand the big picture. Details Or Big Ideas According to cognitive neuroscience expert and author Dr. Sandra Bond Chapman, when you focus on remembering minutia and details, it adversely affects your ability to engage in strategic…
  • 21st Century Leadership Skills Require Collaborative Learning

    Jeff Hurt
    25 Aug 2014 | 10:00 am
    Are 21st Century conference organizers trying to create success using outdated 20th Century skills? According to a 2012 Skillsoft survey, too many professionals today are trying to lead with last century’s abilities. Then they wonder why their business, or in this case their conference, is not thriving. Skillsoft’s findings illustrate that 21st Century leaders must be more collaborative, creative, flexible and innovative than their 20th Century predecessors. Encouraging Outdated Skills More than 1,100 individuals participated in Skillsoft’s 21st Century Leadership Survey. The aim was to…
  • You Need To Move The Finish Line For Your Learning Participants

    Jeff Hurt
    22 Aug 2014 | 1:50 pm
    We are sending the wrong message with the majority of our organization’s learning opportunities. Our programs often end with a certificate of completion, CEU credit or some type of recognition. It implies that the learner is done. The learner has arrived. That learners have completed all that is required of them. The Real Work The real work actually begins when the education session ends. The real work is the effort the learner uses to transfer and apply the new knowledge and skills so that it improves their performance. We need to redefine the end of a learning opportunity. We need to…
 
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    Membership Marketing Blog

  • ASAE Session: Emerging Hybrid Membership Models

    19 Aug 2014 | 8:22 am
    Last week I had the opportunity to present at the ASAE Annual Meeting with Greg Melia and Krista Barnes on the opportunities and challenges associations are seeing with hybrid membership models.I also wanted to share the information and slides here. Hybrid membership models take a long term marketing concept called product line extension and apply it to an association’s membership product.  Many associations are moving away from a traditional “one size fits all” membership and instead offering a portfolio of membership options that allow a prospect to select a package that…
  • Four Sources for Inbound Membership Marketing

    31 Jul 2014 | 12:07 pm
    At some point you reach the limit of how often and how many direct marketing efforts that you can send out to your established lists of membership prospects.  But most groups still say, “I want more!”This is when inbound membership marketing can become an important new contributor to your media mix. Inbound membership marketing helps you reach new prospects that you may not have interacted with before and allows them to raise their hand and come to you in search of the very information and products that you produce.Here are four proven sources to feed you inbound marketing…
  • Get Your Copy of the 2014 Membership Marketing Benchmarking Report

    25 Jun 2014 | 7:40 am
    It is my pleasure to announce the release of the 2014 Membership Marketing Benchmarking Report. With site registration, a free download of the report is available using this link. Please download your copy of the report now and let me know what you think. A final and full printed report has also just been mailed to all of those organizations who participated in this year’s research. This marks the sixth year that Marketing General Incorporated (MGI) has surveyed associations to better understand what is going on in the membership market and what is working best to recruit members,…
  • The Evolution of Association Membership Models

    28 May 2014 | 10:14 am
    In the coming months, I am presenting two sessions on the transitions and opportunities that are taking place in the packaging of association memberships, otherwise known as membership models.What an increasing number of organizations are doing is re-packaging their traditional membership offering to appeal to new market segments and to adjust to new business realities. They are encouraging the market to drive their membership product instead of their bylaws.There is one change in particular to highlight.  An increasing number of individually based associations appear to be offering both…
  • Membership Growth Helps Increase All Association Products and Services

    20 May 2014 | 8:07 am
    The famous quote from John F. Kennedy, “a rising tide lifts all boats,” certainly applies to membership.In our soon to be released Membership Marketing Benchmarking Report, we cross-tabulated organizations that reported an increase in membership numbers to the outcomes that they were experiencing in other areas of the association. When we compare associations who saw a decrease or no change in membership over the past year to associations reporting growth in membership, we see associations with increasing membership reporting better performance in many…
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    Mission to Learn - Lifelong Learning Blog

  • How to Remember What You Hear – A Simple, Research-Based Tip

    Jeff Cobb
    26 Aug 2014 | 6:28 am
    Do you ever get frustrated because you listen to a story, presentation, or lecture, but later – sometimes as little as a few hours later – can recall little to nothing about it? Call it self awareness – or, perhaps more accurately, call it aging – but for whatever reason I have become increasingly conscious of the fact that I forget a tremendous amount of what I hear, even when I am listening with the intent of learning. As a result, I’ve been looking for solid, research-based tips on how to remember what you hear. One approach that seems both highly promising…
  • New Study: Those Expecting to Teach Learn Better

    Jeff Cobb
    20 Aug 2014 | 6:59 am
    It’s conventional wisdom that “the best way to learn something is to teach it,” but a new study suggests that the mere expectation of teaching may be enough to boost learning significantly. The study (full text here), which was recently published in the journal Memory & Cognition, is based on a set of experiments in which university students were asked to read and recall key ideas and details from two relatively length text passages. Participants in one group of students were told that they would be tested on the passages while participants in a second group were told…
  • Fish Really is Brain Food, New Study Confirms

    Jeff Cobb
    13 Aug 2014 | 7:12 am
    Wondering how to beef up your brain, not only to boost your learning power but also to protect against the risk of age-related brain diseases like Alzheimer’s? Read on for the latest news about the powerful impact regular fish consumption may have. I write often about the relationship between diet and learning on Mission to Learn. If you want to be an effective learner, both day-to-day and over the long haul, you need to consistently eat in a way that supports both your physical and mental health. Among other things, that means making sure there is some good brain food in your diet.
  • The Long Run

    Jeff Cobb
    7 Mar 2014 | 3:41 am
    I’ve been a little heavy on the research-driven posts lately, so I thought I’d throw in a personal story for this post with the hope that other lifelong learners might find some small consolation and – just possibly – inspiration in it. So, here it is: Recently, inspired by watching my son make steady progress in learning to play the piano – and in the the process, learning to read music – I decided to reinvigorate my own efforts at learning the guitar. Specifically, I decided I would really like to be able to read music for the guitar, rather than just…
  • Applying the 6 Key Adult Learning Principles to Yourself

    Jeff Cobb
    24 Feb 2014 | 6:04 am
    It’s been years since Malcolm Knowles, considered by many to be the “father of adult learning,” articulated a set of six principles – or “assumptions,” as he put it – about how adults tend to learn differently from children. While anyone who is serious about creating and facilitating effective adult learning experiences should already be familiar with these principles, I’m willing to bet that the average adult learner, to whom they apply, has never heard of either Knowles or his assumptions. I think it is worth knowing them, though, as a way to…
 
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    Reid All About It

  • Does Your Organization Pass the Toothbrush Test?

    Deirdre Reid
    19 Aug 2014 | 1:49 pm
    Before Google makes an acquisition, the target company must first pass co-founder Larry Page’s toothbrush test: Is the company’s product or service used regularly to make people’s lives better? How does your organization live up to that test?  Do your clients or members depend on something you provide to do their jobs? Does that product/service improve their professional or personal lives? Does it help them reach their goals? If not, it’s way past time to research your market, talk to people and find out how you can meet their needs in a way that no other organization can. If you…
  • Meet You in Nashville: Where to Eat During #ASAE14, Part 3

    Deirdre Reid
    8 Aug 2014 | 6:01 am
    It’s time for #ASAE14! A bunch of my friends are already there but I’m not arriving until late Saturday afternoon. Here’s the last in my series of post about Nashville dining. I covered downtown restaurants in Part 1 and restaurants in Germantown, Midtown and Music Row as well as Nashville’s hot chicken restaurants in Part 2. If you decide to play hooky on Sunday morning and go out for brunch, the Nashville Guru and Visit Music City each have a list of their picks.  I’m going to Adele’s (Twitter, Instagram) in The Gulch on Monday night with my DelCor pals. Decisions,…
  • Meet You in Nashville: Recharge with Art at #ASAE14

    Deirdre Reid
    7 Aug 2014 | 3:53 pm
    When I went to Nashville in May for the digitalNow conference, I expected to be wowed by Nashville’s music scene, but I was blown away by the art that surrounded me everywhere I went. I wasn’t expecting that. I can think of no better way to recharge your brain than to spend some time enjoying art. Any kind of art will do but all you have to do to feast your eyes on some visual art is to stroll through the halls of the Music City Center or cross the street and wander through the Omni. Most hotels have thematic bland art in their public areas, hallways and rooms. Not the Omni. But then…
  • Meet You in Nashville: Celebrating Craft Beer at #ASAE14

    Deirdre Reid
    7 Aug 2014 | 5:32 am
    I always have high hopes of getting to a lot of breweries when I’m at a conference, but it rarely happens. If you have more free time than I do, I hope you can hoist one for me. Or just grab me and make me come with you! Downtown breweries Czanns (no website, Facebook, Twitter) Pronounced “Zahnz”, they specialize in “easy to drink beers that don’t try to blow your head off with hops.” They’re open Thu Fri 4pm to 8pm, Sat 12pm to 8pm, and Sun 12pm to 6pm. 505 Lea Ave., .4 miles/9 minute walk from the MCC. Tennessee Brew Works (Twitter, taproom Twitter) They just…
  • Meet You in Nashville: Keeping the Beat in Music City at #ASAE14

    Deirdre Reid
    6 Aug 2014 | 9:17 am
    You say you don’t like country music? Yup, been there, I understand. Even though I grew up listening to Southern rock and went to a few bluegrass shows, I didn’t think country was for me. But, about a year ago while working, I got bored with what I was listening to, turned on the radio, hit Seek and ended up on a country station. By the end of the week I was singing along. I now have two country presets on my car radio. So, yeah, I’m a little bit country and still a little bit rock and roll. I don’t love it all – there’s crap country like there’s crap in any genre. But I really…
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    SocialFish

  • [Cool Infographic Friday] Top 10 Data Breaches

    Maddie Grant
    29 Aug 2014 | 5:00 am
    A propos of nothing, really, but I thought this was interesting in a “time to get a new way to protect our data” kind of way. via. —————– (photo credit) More like this...[Cool Infographic Friday] Is the Book Dead? [Cool Infographic Friday] Women dominate social media[Cool Infographic Friday] Clues to Facebook’s Future From Facebook Investing[Cool Infographic Friday] Google’s design for search[Cool Infographic Friday] On Content Marketing[Cool Infographic Friday] Big Data Big Profits The post [Cool Infographic Friday] Top 10 Data…
  • Best Practices in B2B Retargeting

    Scott Huntington
    28 Aug 2014 | 5:00 am
    It’s clear that retargeting as a marketing practice is here to stay. It’s an idea based on logic: only 2% of website visitors convert during their first visit, meaning there will be a lost opportunity 98% of the time. Reaching out through social media to past visitors on the sites that they normally visit each day has proved to be an essential way to bring them back while increasing the opportunity for a sale. What about business to business marketers? Since it has been historically viewed as a business to consumer practice, other marketers have been slow to adopt retargeting. That’s…
  • Association Social Media: National Business Officers Association (NBOA)

    Maddie Grant
    27 Aug 2014 | 5:00 am
    In this series of interviews of Association Social Media Managers, you’ll be able to compare notes on what all of these fab organizations are doing with their social media management – from how they organize the roles and responsibilities, to how they manage content flow through the organization and out to social, to what campaigns they tried, to how they see the future of association social media.   ———————  In today’s interview, we’re talking to Melissa Zinder, Manager, Social Media & Online Initiatives at the National…
  • The Real Meaning of Digital

    Jamie Notter
    26 Aug 2014 | 5:00 am
    In the research for our next book, we’ve been asking Millennials a few questions. Some of their answers, as expected, are more about life stage than generations. Their complaints that senior managers don’t take them or their expertise seriously, for example, represents a sentiment that has been repeated throughout the ages by pretty much every generation when they were that age. But some of what they are saying is shining a light on some very important trends that we think are going to radically reshape our organizations in the next decade. One area that I am finding particularly…
  • Teem’d: The New Collaboration Tool

    Maddie Grant
    25 Aug 2014 | 5:00 am
    This series of posts is for software and app and tech vendors who have new tools they’d like you to know about. Startups are welcome to contact me at maddie[at]socialfish[dot]org to submit guest posts about their platforms. —————  Social Media: The Bottom Line Social media grows audiences by allowing friends and colleagues to build on their relationships to spread messages that are important to them. The goal of the social media team is to find ways to keep the company’s message meaningful and relevant for the community- making them want  to stick around.
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    Mariner Management

  • The DoubleBot: Your Next Conference/Meeting Attendee or Virtual Volunteer or...?

    1 Sep 2014 | 8:21 am
    World number 1 tennis doubles partners and real life twins, Bob and Mike Bryan teamed up to do a cool commercial for Esurance featuring a mobile robot which allowed them to explore NYC without leaving the locker room. The robot, currently available from Double Robotics for an easy $2,499…not including the essential tablet (iPad or similar), lets you cruise about on a virtual Segway, carrying on conversations, snapping photos, consuming hot dogs…oh well, maybe not the hot dogs…=O
  • Should chapters get liability insurance? An expert weighs in...

    1 Aug 2014 | 9:11 am
    Question: We are a XXX organization for XXX and have more than 100 components (we call them chapters) in cities across the country.  They are all 501c6 organizations with their own articles, bylaws and D&O insurance.  Question of the day: do they also need liability insurance?  Most of the larger components have had it; however, the rates tripled this year so they are asking if it is a requirement.  Recommendations?
  • Surest way to lose a volunteer...

    17 Jul 2014 | 7:04 am
    I came across Ashima Goyal-Siraj’s piece in Volunteer weekly, The “Oh! by the way” trap. It’s in response to an article by Thomas McKee on the same subject, and one that I—and just about any volunteer—can relate to.
  • How much is too much?

    11 Jul 2014 | 12:25 pm
    Most can agree that we receive way too many emails in the course of a day. What’s more maddening, besides the increasing amount of spam (that’s another post), is the constant barrage of emails from a single source, i.e., the vendor that sends daily updates on products and services, or the e-letter that comes in 2-3 times a day with the “latest news.”
  • The Phoenix Rising

    2 Jul 2014 | 2:41 pm
    Two chapters I met recently are struggling. In both cases, the leaderships have kept their collective eyes and heads down over the past couple of years, muscling through the program year while the world around them changed.
 
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    Condo Association Management Blog

  • Does HOA clubhouse need to have doors locked

    29 Aug 2014 | 4:52 am
    I live in an HOA in Clermont, Florida and we have a clubhouse and a pool area, tennis area and such. The clubhouse has been up for at least four years. Recently the local fire department came in and did an inspection and they now say that all doors within the clubhouse have to be shut at all times. Most all of the doors in the clubhouse have glass windows in them. My question is, is this correct, do these doors within the clubhouse have to be shut at all times? 
  • Can condo association tow car for having no parking permit?

    28 Aug 2014 | 2:53 am
    Can an association in California tow your car for not having a parking permit? The associations rules and regulations do not mention that a parking permit is required. It also states that open spaces are for guest only. A sign at the entrance of my street states public parking is prohibited. If I am a tenant, would I be considered "Public"? The towing company that towed me is also not listed under towing information. Please advise.
  • Condo seller discloses pending association lawsuit to buyer

    26 Aug 2014 | 2:53 am
    I recently purchased a condo in Florida and the seller disclosed a pending lawsuit. I requested all information/documentation concerning the lawsuit and was told by his real estate agent the lawsuit was finalized and there was a $300.00 assessment that he would pay. After I closed I learned at the 1st HOA meeting the judgment was for $600,000 and each owner may be assessed 6K but the BOD decided to file bankruptcy and appeal the decision. Also, I was not made aware of a MOA or MOA dues but found out at the meeting MOA dues were suspended/stopped during the lawsuit but BOD are discussing…
  • Should condo association meeting minutes be public record?

    25 Aug 2014 | 3:33 am
    I am the board president of a condominium in NYC. In the past I've been asked to supply the most recent Annual meeting minutes and the most recent Board minutes to potential buyers. That makes sense to my and I'm happy to do it. Today a lawyer for a potential buyer has asked for all the minutes I've got going back over the years. I feel the most recent minutes give the most current information and anything more could just get confusing. All of the Annual minutes are available to all, however, Board minutes are often full of private and sensitive information about Owners that the Board needs…
  • Does a property or condo manager have a fiduciary duty?

    20 Aug 2014 | 5:20 am
    Does a “Full Service” property management co & individual mgr., have a fiduciary duty/obligation to the HOA to provide guidance & not allow the management’s personal to undertake work that is only a benefit to a few owners which would otherwise cost them money? Like upgrading individual “deeded” garages that only benefits some owners? One rule states – "no apartment owner or occupant shall give instructions to, or use for his own benefit the time of employees hired for the maintenance and services of the building or grounds". The Manager to the benefit of some owners,…
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    Blog

  • Why Member Friendships are Great for Your Association!

    28 Aug 2014 | 5:00 am
    Even if your association is a professional one, you'll be surprised how many members join for personal reasons. The most common personal reason? Make friends. 
  • Are You an Engager or a Danger to Your Online Community?

    27 Aug 2014 | 5:00 am
    Some people are natural engagers. They make you feel incredible the moment you meet them. Others…well…let’s just say you wouldn’t buy them a cup of coffee. If you are in charge of your association’s online community being an engager will help you build lasting relationships with your members. If you’re not engaging your members, you are a danger to the success of your community.
  • 5 Things Pinterest Can Teach You About Association Leadership

    26 Aug 2014 | 5:00 am
    Chances are you’ve wasted a few minutes on Pinterest here and there. Okay, maybe more than a few minutes. Maybe a few hours. Maybe a weekend. Maybe we should just stop there with the Pinterest confessions (because I know I’ve probably wasted a lot more time than that!) Pinterest is quickly becoming a way for people to bookmark things they want, need, can use or even find funny in a neat, organized way. You may think right now it’s all recipes and nail designs, but there’s actually a lot from just the Pinterest home page that an Association leader can use. Here are five…
  • How to Grab Attention Online

    21 Aug 2014 | 5:00 am
    How many of you know someone who dumped a bucket of ice water on their heads for charity? How many of you have dumped a bucket of ice water on your head? How many of you sat and watched the donations for ALS pour in and think, “Man, I wish I had thought of that.” Even though some people may be missing the point and just dumping the ice and not writing the checks, most nonprofits are wishing they had that amazing reach and surge of donations. 
  • 3 Social Media Numbers Your Board Needs to See

    20 Aug 2014 | 5:00 am
    Winston Churchill once said, “However beautiful the strategy, you should occasionally look at the results.” You have the tools to measure reach and impact on audience, but if you’re not presenting the right data to your board, your efforts in social media and engagement will quickly lose their backing. Here are 3 things you need to track to prove your association is getting value from the time you’re spending on social media.
 
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    Jeffrey Cufaude, Idea Architects

  • Behind the Scenes: Calibrating Content for Different Session Lengths

    Jeffrey Cufaude
    12 Aug 2014 | 8:32 am
    Same topic; different session lengths: 10 minutes, 60 minutes, 20 (then 25) minutes.That's the situation I have experienced for my keynote presentation on lifelong learning, Life's A Great Teacher: Are You A Great Student?First outing: a 10-minute late morning presentation at TEDxIndianapolis in 2012Second outing: a 60-minute opening keynote/general session at the 2013 Association of Fraternity Advisors (AFA) Annual MeetingThird outing: a 20-minute HEd (higher ed) Talk at the 2014 ACPA ConventionHow do you calibrate content and format to fill containers of such different sizes? I thought you…
  • Management Misdemeanors: 10 Crimes Against Increased Volunteer Engagement

    Jeffrey Cufaude
    8 Aug 2014 | 8:33 am
    Unfortunately, you don't have to look too far to find organizations regularly committing management misdemeanors that get in the way of them engaging the volunteers they say are so important to them. Keep yourself out of jail by making sure your group isn't caught doing any of these common 10 crimes.1.  Not asking at the onsetHard to believe, but not being asked is still one of most common reasons people say they don't volunteer. I've long believed that membership applications for any organization should also ask "Check all of the following ways in which you would be interested in…
  • 7 Simple Upgrades to Improve Conference R.O.I.

    Jeffrey Cufaude
    24 Jul 2014 | 7:53 am
    You know the old adage, "don't let perfect be the enemy of good."It's tempting to hold off on making improvements until you've got just the right enhancements ready to really rock the return on investment (ROI) a participant gets from attending your workshop or conference.But while you toil away to build the perfect, your participants often find an immediate good and register for another event.Don't let that happen.  Here are seven simple upgrades you can make to improve your conference ROI right now.1. Connect people at hosted tables.Meals are often one of the more intimidating moments…
  • What do you think?

    Jeffrey Cufaude
    10 Jul 2014 | 5:47 am
    Four seemingly innocent words that so often unleash such mayhem when expressed: what do you think?I witnessed this phenomenon in a retreat I recently facilitated. A staff member, eager to get feedback from board members, posed that simple question: "What do you think?"We've probably all learned the shortcomings of close-ended questions, but I'm not sure as much attention is paid to the possible pitfalls of open-ended questions.Asking, "what did you think?" is an invitation for completely unfiltered, unstructured, and unfocused input or feedback.  Anything goes ... and just about anything…
  • You Have to Invest to Get a Return

    Jeffrey Cufaude
    26 Jun 2014 | 8:35 am
    We don't have enough time.I don't think we have the resources.These are the increasingly common cries I hear from individuals and groups make about changes they want to make in their organization's culture or on a specific project, or when talking about new initiatives to explore.And my increasingly frequent response (after offering some empathy for their plight) is one simple question: Do you envision that changing anytime soon? The answer is generally no.So people have great aspirations.  But since they don't have the resources to do everything they envision, they opt to do nothing,…
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    KiKi L'Italien's Acronym Soup

  • Virtual Lunch -- Think like the Experts: Experienced Tips for a Hassle Free AMS Selection

    27 Aug 2014 | 5:48 am
    Does the thought of selecting a new Association Management System (AMS) give you an instant headache? If you answered yes, attend the ASAE Membership Section Council’s webinar "Think like the Experts: Experienced Tips for a Hassle Free AMS Selection” on Thursday, September 18th from 12:00 – 1:00pm ET.  http://buff.ly/1mRtnxN    During this webinar, you will gain insights on navigating the AMS selection process and hear from three experienced association professionals on making this process as painless as possible. We promise to share tips on:…
  • The #ASAE14 Party List - Where to Go to See The Who's Who in Associations

    6 Aug 2014 | 11:02 am
    Every year the best networking at ASAE Annual happens at the parties and receptions after the sessions have concluded for the day. You’ll never know how much learning you are capable of until you are shouting about outdated membership models across a crowded table at a bar. Here is a handy-dandy list of parties and receptions happening at ASAE Annual in Nashville. Some of these may require RSVPs, but some will happily welcome walk-ins. Join your favorite association folks at these events. (If you’d like to add your event or make changes to an existing event, please send your info to…
  • 5 Lessons to My Younger Self

    20 May 2014 | 8:10 am
    FastCompany recently featured an article by Jane Porter that was all about what the founder of ModCloth would tell her younger self. I got to thinking about my own history and what I would tell my younger self, if I had the chance. For now, I know of no time machines that will allow me to go back and change things. But when the time does come for the chance to go back, here are the five things that will be at the top of my list to teach myself.1. Risk sounding stupid for clarity.There are so many times when I kicked myself for not asking more questions - and the truth is, the primary reason I…
  • Advice for the Emerging Association Professional

    10 Feb 2014 | 4:27 am
    After spending 12 years working in the association world, I am no longer considered an “emerging association professional”.  I could throw in a joke about this just meaning I’m getting old, but instead I wear it as a badge of honor! People from all walks of association life offer lunch or coffee, looking  to me for advice on how to successfully maneuver the mysterious and well-acronymed ocean that is the association industry!  Naturally, I look forward to any excuse for good conversation with a new acquaintance and these requests are both flattering and equally…
  • Do New Processes Make You Uncomfortable?

    4 Feb 2014 | 4:37 am
    It wasn't my idea, but the romance of it captured me. He had painted the picture for me: the snow softly falling in the warmth of the sun as we clutch hot chocolate in our hands watching his favorite hockey team play outdoors in an ice rink created in Yankee Stadium...fans cheering...hockey being played the way it was meant to be played before technology intervened...in the elements.Me: Freezing. Him: In bliss.Reality nipped at my fingertips and toes as the game started. We had arrived in New York ready for the NHL Stadium Series experience and I quickly realized that I needed more than…
 
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    Find Your Passion. Land at the Top.

  • 8 Ways to Optimize Your LinkedIn Profile

    Career Coach / Resume Writer for Association Executives
    5 Aug 2014 | 5:00 am
    Whether you’re on LinkedIn to look for a job, to network, or to engage in business or career development, one of the most important assets you can have is a well-crafted profile. Many people neglect to optimize their profile page, and this could mean lost opportunities down the road. The truth is that with just a bit of time and effort, you can transform your profile and make it more attractive to potential employers, clients, prospects, and colleagues. Below are some of the best tried-and-true tips for revamping your LinkedIn profile. Choose a Great Photo: First things first: you…
  • Use This Headshot Tip to Make Your Intended First Impression

    Career Coach / Resume Writer for Association Executives
    1 Jul 2014 | 5:00 am
    Everyone knows the basic rules of resume and social media photos. They should be head shots, you should dress appropriately, and it’s better to have one all-purpose photo than it is to present yourself as strictly business on one site and the chief of party central on another. Now there’s a new wrinkle in the rules. What can undo all your careful planning? The Experiment According a study reported in PLOS ONE, California Institute of Technology researchers decided to see if head shots of the same subject taken at different distances made a positive or a negative first impression…
  • FAQs About Job Offers: Part Two

    Career Coach / Resume Writer for Association Executives
    24 Jun 2014 | 10:07 am
    It’s a good problem to have, but still a problem – what do you do if you let your current boss know you’re accepting a new position, and they tell you they don’t want to lose you? Question: I was offered a job, but when I turned in my resignation at my current company, my boss made me a counter-offer to stay. What should I do? Answer: This is a tricky one, because Careerbuilder.com says that there is an 85% chance that an employee who accepts a counteroffer will not be working at the company in six months. Many times, it’s because the employee was fired, not because they…
  • Freedom from Speaking Jitters

    Career Coach / Resume Writer for Association Executives
    3 Jun 2014 | 5:00 am
    You’re doing your job well. In fact, you have become your group’s expert in some process or body of information. Now, the owner of the company has called upon you to make a presentation of your latest work. Bonuses, reputation, and continued financing of projects may be on the line. You start sweating and picturing yourself tongue-tied in front of corporate VIP’s. You’ve got the public speaking jitters. Even high-performing individuals at times deal with acute discomfort in speaking before groups of people. For some, the threshold may be a roomful, while for others a…
  • Be Intentional About Your Career Legacy

    Career Coach / Resume Writer for Association Executives
    13 May 2014 | 8:28 am
    I had the opportunity this month to visit Poland – what a trip! Reconnecting with family, visiting the Warsaw Uprising Museum where my grandpa’s picture is posted, and touring the country – all of these contributed to an amazing experience. Going back to our roots is an important exercise. It reminds us of our heritage and inspires us to leave a legacy for those who will come after us. Remember that we leave a footprint in our careers as well as in our personal lives; use these tips as reminders to be intentional about your professional legacy. Clarity – Businesses aren’t the only…
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    Chamber Professionals Community

  • Attract More People to Your Chamber Events

    Frank J. Kenny
    29 Aug 2014 | 11:23 am
    Chamber Pros Insider Tip #102 Happy Friday. What are your plans for the long weekend? We will be exploring more of Northern Kentucky. Rene Gibeau of the Northern Kentucky Chamber has been a great resource of things to see and do around here. Thanks for allowing us to use a conference room for our recent Chamber Member […] The post Attract More People to Your Chamber Events appeared first on Chamber Professionals Community.
  • Chamber Members Brochures and Business Cards: Are they Needed?

    Christina Green
    29 Aug 2014 | 6:00 am
    A member of the Chamber of Commerce Professionals Group on Facebook asked: Does your Chamber still display Member business cards and / or brochures & flyers in your entry way or lobby? We have just moved into a space of our own (separate from our visitors center) at a different location. As we set things […] The post Chamber Members Brochures and Business Cards: Are they Needed? appeared first on Chamber Professionals Community.
  • Chambers, Tell Your Story Visually

    Frank J. Kenny
    28 Aug 2014 | 7:39 am
    Chamber Pros Insider Tip #101 Happy Thursday. What is going on around your office today? Here, we are doing a Chamber Member Webinar. By the way, the webinar software we use is called MeetingBurner. We have used it for a couple of years now. Very solid and much less expensive than the others. They have a free trial. […] The post Chambers, Tell Your Story Visually appeared first on Chamber Professionals Community.
  • What are you Giving Away with Free Chamber Membership?

    Christina Green
    28 Aug 2014 | 6:00 am
    This is not a new topic. We’ve talked about the danger of free (or discounted) membership before. But I found myself thinking about it again when I read an article about the Association of Otolaryngology Administrators’ 10-month trial membership. First, professional associations – like this one – represent a different audience than business owners, although […] The post What are you Giving Away with Free Chamber Membership? appeared first on Chamber Professionals Community.
  • Chambers, Blow Your Sponsors and Donors Away with Online Gratitude

    Frank J. Kenny
    27 Aug 2014 | 11:53 am
    Chamber Pros Insider Tip #100 How is your day going? Things are good around here. I just came in from walking around the lake a few times. I have been trying to walk at least 5,000 steps a day these last couple of months. The app on my phone (S Health from Samsung) thinks I should […] The post Chambers, Blow Your Sponsors and Donors Away with Online Gratitude appeared first on Chamber Professionals Community.
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    XYZ University

  • Come see us at #ASAE14!

    XYZ University
    5 Aug 2014 | 2:44 pm
    We are gearing up for a fun-filled weekend of networking with association professionals as part of the ASAE Annual Meeting and Expo in Nashville, August 9-12. We’re so excited that we thought we’d give you a sneak peek at some of the great reasons to come visit XYZ University at this year’s event (Booth #1713). Don’t miss it! And don’t forget to grab a copy of Sarah Sladek’s latest book at the ASAE Bookstore or talk to us about custom book orders at our booth! See you in Nashville!
  • Why you don’t understand those young’uns

    Amanda Kaiser
    22 Jul 2014 | 2:57 pm
    Copyright: andresr / 123RF Stock Photo “When I was your age I used to walk to school five miles through three feet of snow uphill both ways.” How many of you have a statement similar to this from someone of an older generation? We like to laugh about this statement but there’s a bit of truth to it. Every generation feels the next generation is softer and more pampered. We also misremember the past, framing the events in our minds as either much better than or much worse than they really were. For these reasons, drawing on your young member or young professional experiences won’t help…
  • What’s trending in talent development?

    Shannon Neeser
    16 Jul 2014 | 5:45 am
    We need talent to survive. We all know that. What you might not know is how to attract, develop and retain the top talent. That’s where XYZ University comes in. There’s a talent war currently happening and even if you can get the talent you need, keeping it looks different than it did even a few years ago. One of the best ways to ensure your company has the right talent and a solid foundation for retention, is to develop talent from within. You know what you need and many times you know which employees are best equipped to provide those needs to you. At the same time, your employees…
  • What members want: The new meaning of value

    Shannon Neeser
    10 Jul 2014 | 1:47 pm
      Copyright: iqoncept / 123RF Stock Photo The problem with your young association members is that they’re always changing. Each generation is a little bit different; they value experiences differently. How you attracted young members a decade ago probably isn’t working for you today; Gen X is not Gen Y is not Gen Z. And even if your association gets these generations in the door, keeping them there is just as challenging. If your association is going to be around to worry about the next generation of membership, you need to know what the next generation of member values now. Real…
  • Finding your niche

    Shannon Neeser
    3 Jul 2014 | 7:23 am
    Your association isn’t for everyone. You serve a specific industry and a specific type of professional within your industry. The better you understand your audience and your own purpose, the better you will be able to serve your members. Recognizing your own niche will also help you properly market your association. You’re unique; you are not actually competing with all the other associations in your industry out there. You’re best at being what you are, and that’s exactly what you need to focus on. Stand out Generation Y doesn’t want to blend in with the crowd, they want to…
 
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    Affinity Insights

  • Why Experiential Design?

    affinitycenter
    6 Aug 2014 | 8:03 am
    Greg Bogue, Experience Architect of Maritz Travel will be speaking with ACI’s Giulietta Versiglia at ASAE Annual Meeting. He recently posted a blog on Social Table’s blog. We’ve reposted it here to share with you some of his ideas before the presentation. To learn more about how they can be applied in associations to help attain membership goals, attend our session, “Thanks for the Memories: Turning Member Experiences into Loyalty” on August 12th at 10:30 am.   The event industry has always been about creating experiences. So why is experiential design suddenly on the top of…
  • Combating Low Member Engagement

    carolyn valliere
    22 Jul 2014 | 11:18 am
    By Carolyn Valliere, marketing director of Affinity Center International A recent MGI Membership Marketing report found 50 percent of associations reported an increase in their membership in 2014. The report cited the increase in membership was mainly due to an association’s membership acquisition program. In addition, while new membership acquisitions were shown to be strong, member renewals were shown to have dropped as much as 35 percent from the previous year. When asked, executives cited the top three reasons for the downturn in membership renewals were lack of engagement, budget cuts…
  • Creating a Positive Experience for Loyal Members

    affinitycenter
    7 Jul 2014 | 11:01 am
    By Natasha Ettienne-Modeste, marketing program manager of Affinity Center International Providing members with remarkable experiences and showing appreciation are a trending topic in today’s association world. So how, exactly can you make a lasting impression and an unforgettable experience? It all starts with engaging the member from the very start of the process to the very end of the process and leaving them with takeaways that will add value to their lives. The saying “first impressions are important,” is a very true statement. Here are 5 ways your association can create a positive…
  • Marketing AchieveLinks to Your Members Just Got Easier

    carolyn valliere
    25 Jun 2014 | 11:54 am
    By Carolyn Valliere, marketing director of Affinity Center International The more members you have participating in the AchieveLinks program the more your association will benefit and here are some great tips to get more out of your AchieveLinks membership. *Check out the Resource Center: We made communicating the value of the program easier for you by providing you with free marketing materials located in your resource center. *Did you know you can Buy Links Points Packs? Buy Links in bulk and distribute them to your volunteers, employees, board members etc., to reward them for a job well…
  • Introducing OnePoint!

    affinitycenter
    16 Jun 2014 | 11:53 am
    We are so excited to finally be able to share a new program we have been working on for a while. The program, OnePoint Business Purchasing, offers association members a selection of vendors, including well-known companies like Office Depot and VistaPrint, substantial discounts on business-related products and services as well as rewards points. Associations can even use it for themselves! Businesses will be able to save up to 60 percent on purchases as well as earn reward points for every dollar they spend, which can be redeemed for a variety of merchandise, travel or gift card rewards. Read…
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    Event Garde Blog with Aaron Wolowiec

  • Take advantage of the benefits gap

    Kristen Parker
    19 Aug 2014 | 5:24 am
    A friend of mine was lamenting the other day that soon she’ll have fewer health care benefits. Looking to cut costs, her employer switched health care plans and decided to eliminate some “frills.” But the kicker: She’ll be paying more. Unfortunately, as businesses continue to recover from the recent economic downturn, and now with the introduction of the Affordable Care Act, this scenario will probably become more common. As much as businesses would love to provide full coverage for all their employees and their families, some just can’t. In addition, many employers are no longer…
  • When your gut speaks, listen

    Kristen Parker
    5 Aug 2014 | 6:05 am
    As a mom, I’ve learned to recognize that feeling. You know, that feeling in your gut that something isn’t quite right. The kids are too quiet. Maybe a sleepover when my kid seems sluggish (and later gets sick) isn’t a good idea. After 12 years of practice, I’ve finally learned to listen to my gut. So why is that so hard to do in the workplace? Because as a parent, I’m not faced with mounds of data, mission statements and internal politics. I’ve written before about the importance of data. They can be powerful decision-making tools. Business executives love data, and expect their…
  • Bonus content: Event Garde e-news – August edition

    Kristen Parker
    31 Jul 2014 | 6:14 pm
    Jenny Hill, database coordinator Q & A with Jenny Hill, Database Coordinator Q: What keeps you busy when you’re not working for Event Garde? A: In addition to working for Event Garde, I also work full time as an overnight customer service manager, so the rest of my time is spent sleeping! Q: What’s your biggest vice? A: I enjoy watching TV. I have nearly 30 shows from this year on my DVR. Q: If you could visit anywhere in the world, where would it be, and why? A: I would love to go to Egypt and see the pyramids. I think it would be awesome to see. Q: What book, fiction or…
  • Happy employees, big dollars

    Kristen Parker
    29 Jul 2014 | 5:07 am
    I remember the first time a boss took me out to lunch for a job well done. It was my first job out of college, and the editorial staff had just launched our newly designed magazine. As editor, I wrote and scrutinized thousands of words. I’m pretty sure the designer and I spent weeks staring at a computer screen and proofs. I’m fairly certain the lunch wasn’t that amazing. But the conversation was. As a new college graduate, the praise tasted far better than the food. It wasn’t much, but at the end of the day, we felt appreciated and engaged in the success of the association. The…
  • Association membership is on the rise

    Kristen Parker
    22 Jul 2014 | 5:07 am
    I love my Barnes and Noble membership. Last Christmas, I saved nearly $100 because I was a member. I also love my World Market membership because, well, I enjoy the wine discounts. And then, there’s my Public Relations Society of America membership, which provides professional development, networking opportunities and member-only must-haves for public relations junkies like me. Simply put: Membership has its perks. So that must be why associations are experiencing a steady increase in memberships. Marketing General Inc. recently released the results of its annual Membership Marketing…
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    MultiView Blogs | True Stories from a Life in Digital Media

  • Emma Fitzpatrick shares 3 powerful new ways your business can use social media

    contentnick
    29 Aug 2014 | 2:00 pm
    The longer social media thrives, the bigger the role it will play in companies. Today, 81 percent of businesses both small and large are using social media. Out of those, 94 percent use it to communicate marketing messages. But this year social media should be more than just an outlet for your business’s marketing messages. Read on to learn three new ways your business can use social media. 1. Social listening Often social media is seen as an outlet to blast out your own message, but as PR professionals know, every conversation needs to be a balance of listening and talking.
  • The sales experience: Steps to positively engage buyers

    adicharry
    26 Aug 2014 | 3:01 pm
    When it comes to purchasing power, experience holds a key role in the final decision-making process.  According to McKinsey research consultants, an experience accounts for two-thirds of the decision that actually drives the sale. Positive experiences result in higher profit margins. Engaging with potential buyers through 24-hour customer care lines, online chatrooms and social media outlets, will positively influence the way consumers define their sales experience. 24-hour customer care Most companies offer 24-hour customer services centers and phone lines.  Being able to offer consumers…
  • Hire X-Men.

    savannahfussell
    25 Aug 2014 | 11:00 pm
    A recent post from Mashable discusses the following three hiring questions that Amazon founder, Jeff Bezos, outlined over 15 years ago that are still incredibly important, but often overlooked today:   Will you admire this person? Will this person raise the average level of effectiveness of the group they’re entering? Along what dimensions might this person be a superstar?   If you interview based on these criterion, it is nearly impossible to hire employees that are less than your company’s corporate X-Men.   “Across the world, children are born with an extra twist to…
  • Guest Blogger, Mariama Holman: MultiView’s celebratory culture combats high millennial stress

    adicharry
    25 Aug 2014 | 2:52 pm
    On Aug. 27, MultiView is hosting an exclusive, employee-only party at the House of Blues in downtown Dallas featuring a live top-40 cover band from 5:30 to 9:30 p.m. This Thursday’s party stems from a monumental achievement in the history of the company. On July 31, MultiView had its first $1,000,000 day, generating a record amount of non-dues revenue for its association partners across all offices. All MultiView locations responded to this landmark by closing early July 31 and giving employees Friday off for an immediate three-day weekend. MultiView is a leader in celebrating employee…
  • Guest Blogger, Brian Mason: Site abandonment – 2 ways to transform abandonment into sales

    adicharry
    22 Aug 2014 | 1:34 pm
    What is abandonment? There are two forms of abandonment, as it applies in the online world: site abandonment and cart abandonment. Site abandonment refers to a potential customer that navigates through a company’s website and exits without visiting the contact or e-commerce page. Cart abandonment refers to a potential customer that visits the site’s e-commerce page and leaves without checking out or completing the purchase. Abandonment occurs because the potential customer did not get enough product information to follow-through, or the site was not compelling enough to convince them to…
 
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    Association Adviser

  • The Power of Live Events (and Shuttle Buses)

    Hank Berkowitz
    24 Aug 2014 | 11:00 pm
    Why you should always go in person and share a ride. Plus, ten ways association events are better than they used to be. The post The Power of Live Events (and Shuttle Buses) appeared first on... For more about this topic, click on the headline.
  • Are You Engaging Your Meeting Participants?

    Sarah Sain
    19 Aug 2014 | 8:00 am
    The term "attendee" is outdated. At today’s meetings, "participant" is a much more accurate term. That’s because today’s participants are more engaged in the meetings experience than ever. The post... For more about this topic, click on the headline.
  • How to Welcome New Staff to Your Association

    Katie White
    19 Aug 2014 | 7:00 am
    There’s another audience besides members that deserves some TLC: new association staff. These are the people who take care of the day-to-day operations that sustain an association, so it’s important... For more about this topic, click on the headline.
  • John Graham on Mobile, Agility and Association Pay

    Association Adviser staff
    18 Aug 2014 | 11:15 pm
    Exclusive Association Adviser interview with John Graham, president of ASAE The Center for Association Leadership. ASAE, which supports the interests of more than 21,000 association executives and... For more about this topic, click on the headline.
  • Best of the Web: August 2014

    Association Adviser staff
    18 Aug 2014 | 10:00 pm
    Surprise! Reward Attendees With the Unexpected Samantha Whitehorne Associations Now The Hidden Qualities and Tiny Tricks That Make Someone An Influential Leader Vivian Giang Fast Company The... For more about this topic, click on the headline.
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